If you have symptoms of coronavirus (COVID-19) – a high temperature, a new continuous cough, or a loss of, or change in, your normal sense of smell or taste (anosmia) – the advice is to stay at home for seven days. All members of this household should remain at home for 14 days.

If you think you have symptoms, please do not attend your hospital appointment until you are advised it is safe to do so. Please contact us to rearrange your appointment, or to re-organise treatment and tests.

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Communications and media

Our Communications Team provides specialist support to the Trust, media and other partners with their work.

We help with all requests for filming, interviews and statements from the media and other stakeholders.

We also manage the Trust’s internal and external channels and provide appropriate advertising opportunities for third parties. 

Our in-house design and photography service does high quality work for external organisations and companies at competitive rates. You can find out more here.

Contact us

Office hours

During office hours (Monday to Friday, 9am-5pm) all media enquiries should be directed to the relevant communications colleague.

Tiffany Jones
Director of Communications and Engagement
T: 0115 924 9924 Ext: 80411 / 07812 269 880

Matthew Yorke
Communications Officer
T: 0115 924 9924 Ext: 81214 / 07812 268 116

Catherine Hancock
Communications Officer
T: 0115 924 9924 Ext: 88707 / 07812 275790

Elizabeth Norris
Communications Officer
T: 0115 924 9924 Ext: 85420 / 07812 275 870

Nancy Smith
Digital Communications Lead
T: 0115 924 9924 Ext: 82706

Ashley Rolfe
Web Assistant
T: 0115 924 9924 Ext: 87754


We provide a 24 hour on-call service. To speak to someone in the Communications Team out of office hours, please call the switchboard on 0115 924 9924 and ask to speak to communications on-call.  

For non-urgent enquiries, please e-mail nuhcommunications@nuh.nhs.uk and this will be dealt with the following working day.

Filming, photography and interview requests

All requests for all filming, photography or interviews with patients and staff should be referred to the communications team during office hours.

Condition checks

Patient condition checks will only be provided when they criteria below are met and should be referred to the communications team during office hours.

The full name, address and postcode of the patient must be provided to the communications team in order for a condition check to be carried out.

No information about a patient will be given to any agency without the full consent, which the communications team will seek to acquire from the patient, relative or guardian. No patient information can be disclosed without the full and proper consent.