We are constantly working to make our website as accessible and usable as possible. If you have any questions about using our website or if you have a suggestion on how we can improve its accessibility please email: or Tel: 0115 924 9924 Ext: 87754 and we will be more than happy to help.

Our site aims to meet the standards of World Wide Web Consortium's (W3C's) Web Accessibility Guidelines to Level AA and we are committed to further improving accessibility. 

We are currently working through the content of our website to make it as accessible as possible and we hope to have this completed in the very near future. If you do have concerns please don't hesitate to contact us using the details above.


We cannot guarantee the accessibility of third party websites, documents and multimedia content that we may link to.

Assistive software

We use ReciteMe on our website to allow visitors to customise the website in a way that works best to them. To use ReciteMe, please select ‘Enable Recite’ from the Accessibility button at the top of the webpage.


Recite me image


For more information, visit


Text size

How do you change the font size used on the website?

You can change the text size using ReciteMe, alternatively, you can find out how to make text larger on your computer, mobile or tablet, visit AbilityNet.


Text colour

How do you change the font colours used on the website?

You can change the font colours on the website using ReciteMe. Alternatively, you can change your contrast colours using the pink accessibility button in the top right of this website on a desktop or laptop.


Accessibility button


Alternatively, to ignore font and background colours in Internet Explorer on a PC, choose Internet options from the Tools menu at the top of the window. On the general tab of the window that appears, click the Accessibility button. This takes you to a menu where you can choose to ignore the way the page is formatted. To set your colour and font preferences, return to the Internet options menu and use the Colours and Fonts buttons.


Keyboard navigation

How do I navigate the site without a keyboard?

Use your arrow keys to scroll up or down the page. You can use your Tab key to move between links, and press Return or Enter to select one. To go back to the previous page, use the Backspace key.


PDF accessibility

We try to make sure that PDF documents are as accessible as possible. If you are having problems accessing a particular document, please let us know at


Downloading documents

What formats are downloadable documents provided in?

Downloadable documents on the on this site are provided in a variety of formats. The most common are PDF, Word and Excel. If you require a document in an alternative format, please contact us at

What if I don’t have the software to open the document?

Most computers already have the software to open these document formats. If you do not have Adobe Acrobat Reader (for reading PDFs), it is available from the Adobe site.

How do I save documents to my computer?

If you have a PC, right-click on the link to the document. If you use a Macintosh, hold down the mouse button over the link. In both cases, a popup menu will then appear. Scroll down the menu and click on ‘Save target as’. You will then be asked to choose a folder on your computer where you can save the document.

Some browsers such as Firefox and Chrome automatically download documents to your computer when you open them.


Video accessibility

Our videos should be available via youtube, which gives you the option to view the video with captions. If you are interested in a video that does not have this function, please let us know by emailing


If you encounter any accessibility issues with this website, please let us know by emailing or Tel: 0115 924 9924 Ext: 87754

Supporting Information

When we were developing this website with our website provider “Verseone” they ensured that the content was checked prior to “going live” by experienced users of adaptive technology for access by people who have

  • No vision
  • Low vision
  • Colour blindness
  • Dyslexia
  • Deafness
  • Mobility Impairment
  • Learning Difficulties

Our website includes a built-in Accessibility Checker – this means that before we place anything on our site the system checks it and provides the author with messages, prompts and warnings to guide them towards publishing Accessible content that is in line with Web Content Accessibility Guidelines 2.1. For example – if we try to publish a photograph without including a description of what’s on it, the website content management system alerts us to that fact and makes sure that we do.

Our website includes the facility for people using it to be able to change the contrast of the site and view in either black and blue font on a yellow background or yellow and blue font on a black background. The button to activate this function can be found after clicking on the Accessibility Tools box at the top right of each webpage, which usually is highlighted in pink.

Browser compatibility

This site has been developed and tested in several desktop and mobile device internet browsers using Responsive Web Design techniques. This means that you should be able to comfortably view the site on either a computer screen, smartphone or tablet. Certain aspects of this site will not work in browsers more than 3-4 years old. We very much recommend upgrading your internet browser to a more recent release.


All images used in this site include descriptive alternative text. This means that if the person using this website has a visual impairment and is using software that reads the site content to them it will include a description of any image on that page.

Other languages

Visitors to our site who wish to access information in other languages may use the Google Translate service powered by Google Translate® which is available on every page on our website from a box in the top right-hand page, in a blue box displaying a world logo. The Google Translator is a third party service and any use of its translation services is subject to its rules or requirements.

The translations are made through an automated process which may not result in accurate or precise translations. Anyone using the Google Translate does so at his or her own risk and the user accepts the legal implications of any shortcomings or differences in the translation.

Accessing Further Help to Improve Website Accessibility

The BBC website includes a section My Web My Way (

This provides advice and helps on how to get the most out of the accessibility features and assistive technologies available for your computer so that you can view BBC Online and the rest of the web in a more accessible way.

This heart of the site is the How to guides section, which shows you how to customise the accessibility features of your computer setup or web browser. It also includes guides and factsheets that introduce the range of assistive technologies that are available.

Deaf or hard of hearing?

If you need to call Nottingham University Hospitals NHS Trust, there is a service that can help, Relay UK.

Search for Relay UK on the App Store for iPhone or iPad and at Google Play for Android devices and then simply follow the instructions.

We hope that by downloading the App, NUH will be able to provide a seamless call experience for our deaf care customers.