Media enquiries

Under no circumstances may interviews, filming or photography be carried out on or around the hospital sites without the express permission of the Communications Team.

Anyone who is found to be filming or photographing on one of our sites without the permission of the Trust’s communications team will be asked to leave immediately, and footage and photographs may be confiscated or legal advice sought. All filming requests will be considered on an individual basis.  If you need further information, or would like to arrange an interview, please contact us in advance

All film crews and photographers must be accompanied by a member of Trust staff at all times. No patients or staff are to be filmed without consent. Patients are required to fill in a Trust consent form before proceeding with any filming. If a patient is under 16 years of age, the parent or guardian must complete the form. All film crews and photographers must comply with our infection, prevention and control procedures.

Patient confidentiality is of utmost importance and written consent to filming must always be obtained from patients, staff and the Trust. Consent forms must be sent to, and agreed by, the Communications Team prior to filming.

Authorisation will be given on the understanding that it may be withdrawn at any point if either a patient or member of staff withdraws consent.

Filming must not interfere with our ability to deliver care or effectively run our services. Patient and staff safety is paramount at all times.

The privacy of patients must be respected and their dignity preserved.

Film crews must vacate the area if reasonably requested to do so by a senior member of staff.

If requested by the Trust, the company must show the final version of the film before broadcasting to ensure content is appropriate and matters of confidentiality are not breached.

Film may be used only for the purpose identified in the application.

Laminated ‘filming in process’ notices should be displayed in all areas where cameras are in operation.

Filming in our hospitals by patients and their friends and families is not allowed without the express permission of the senior nurse in charge.  Patients and staff may legitimately refuse to give this permission.  This is to protect the privacy of patients and staff. 

Before filming:  All filming requests must be directed to the Trust’s communications team. Details of the request, including dates, specifications and duration must be sent by email to nuhnt.nuhmedia@nhs.net and a request must be submitted.

Whilst filming : The film crew must be accompanied by a member of Trust staff at all times.  Rigorous infection control procedures must be respected at all times. No patients or staff are to be filmed without obtaining proper consent

All media enquiries should be sent to nuhnt.nuhmedia@nhs.net

Out-of-hours

We provide a 24 hour on-call service. For urgent media enquires or to speak to someone in the Communications Team outside of office hours, please call the switchboard on 0115 924 9924 and ask to speak to communications on-call.  

 

The Communications Team co-ordinate all VIP/celebrity visits to NUH (this includes Royal visits and visits/official openings from MPs, celebrities and sports people).  

In the interests of protecting our patients and their families, a member of the Communications Team will attend all visits.

The number of people visiting our wards will be limited to six people per group. Requests for additional visitors to the ward will be at the discretion of the Ward Manager. This is to ensure the wards are not overcrowded and to keep disruption to other patients and their families to a minimum. 

 

Infection control

Patient safety is our top priority. You can help us prevent the risk of infection when you visit our hospitals by:

• Using the alcohol hand rub before entering and when leaving the ward (or wash your hands with soap and water)
• Ensuring you are bare below the elbow. This includes removing wrist watches, and bracelets and rolling your sleeves up
• Not sitting or lying on beds (this spreads germs). Please use the chairs provided.
• Not visiting if you are unwell (such as suffering from a heavy cold, flu, diarrhoea and/or vomiting)
• Not touching wounds, drips, catheters or medical equipment

 

What to wear

For sports clubs and teams we encourage you to visit in uniforms/training kits so you are easily recognisable. In accordance with our infection control guidance, all visitors are asked to be ‘bare below the elbow’ when in clinical areas.

 

Smoking

Smoking is not permitted in the hospital or its grounds. Please extinguish all cigarettes well before you reach the hospital site.

 

Parking

Parking at our hospitals is limited. Further parking is also available in the pay and display car parks located around each hospital campus. Where possible the Communications Team will organise spaces at a convenient location outside the main entrance of our hospitals.

All hospitals are well served by public transport. For more information and timetables for the Medilink bus service or for directions to our hospitals please visit the getting here page on our website.

 

Media

The Communications Team will liaise with any potential media arrangements for the visit. To minimise disruption on our wards we encourage filming/photography to take place in one area.

 

Gifts and presents

Although we do not expect gifts and presents to be brought into hospital, should you wish to do so, please: 

• Do not bring flowers onto the ward
• Do not wrap gifts
• Consider that some patients may not be able to have chocolate and sweets due to their condition/religion (if bringing edible gifts)