Emergency Department (ED)

Our hospitals provide emergency medical services for our local communities across Nottingham and further afield.

You should only come to our Emergency Department (ED) at the Queen's Medical Centre, for life-threatening conditions that need immediate medical attention including: Persistent severe chest pain, loss of consciousness, acute confused state, severe blood loss, serious burns, suspected stroke.

You should only call 999 or visit the ED in a real emergency.

This includes a serious injury or life-threatening problem such as loss of consciousness, severe breathing difficulty, heavy bleeding, severe chest pain, suspected broken bones, deep wounds (e.g. stab wounds), swallowing something harmful or poisonous or a drug overdose. 

Your NHS is here for you

The NHS is here for you 24 hours a day, seven days a week. Please help us by always trying to choose the most appropriate service for your needs.

NHS 111

There are a range of services available to help. Visit 111.nhs.uk or phone 111, 24 hours a day, 365 days a year for advice, appointments or to get directed to the most appropriate service.

Pharmacy

Local pharmacies can help with less urgent conditions and may be able to offer treatment and some prescription medicine without you needing to see a GP (this is called Pharmacy First).

Conditions they can treat through Pharmacy First are:

  • earache (aged 1 to 17 years)
  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • shingles (aged 18 years and over)
  • sinusitis (aged 12 years and over)
  • sore throat (aged 5 years and over)
  • urinary tract infections or UTIs (women aged 16 to 64 years)

Some pharmacies open late (until midnight) and at weekends. Find out more about pharmacies near you on our website: notts.icb.nhs.uk/your-services/community-pharmacy/

Vaccination

You can give yourself the best protection by getting vaccinated against COVID-19 and flu and by vaccinating your children to protect them from RSV and measles, mumps and rubella. Find out more: notts.icb.nhs.uk/your-health/vaccinations/

Mental health

If you are in crisis, you can call 111 (option 2) to be directed to the right support. You can also find information on mental health services and support.

Nottinghamshire Crisis Sanctuaries can help you with support, information and guidance if you are over 18 years old and experiencing mental health issues or in a mental health crisis.

You can just drop in to one of the sanctuaries or visit https://www.nottinghamshirecrisissanctuaries.tv/ for more information.

  • Beeston: 318 High Road, NG9 1EJ: 6pm to 11pm Monday to Sunday
  • Mansfield: top of St John Street, NG18 1QJ: 4pm to 9pm Monday to Sunday
  • Worksop: Hardy Street, S80 1EH: 5pm to 10pm Wednesday and Sunday
  • Nottingham City: the Wellbeing Hub, 73 Hounds Gate, NG1 6BB: 6pm to 11pm Monday to Sunday

General practice

Contact your General Practice team about symptoms that aren’t going away. They can offer telephone, online, or face-to-face appointments with a GP, nurse or other healthcare professional depending on what your health concern is. Remember, your GP is open until 6.30pm and if you need help out of hours, please visit 111 online or phone 111.

Urgent treatment centres

You can visit your local Urgent Treatment Centre for sprains, fractures, minor burns and skin infections:

Dental care

For urgent dental care you can call your local NHS dentist. For urgent care out of hours care, contact NHS 111.