
About us
Every day our people make a difference. We save lives, we improve lives and we bring new lives into the world
We are developing a new long-term strategy and we want the people who know us best to help inform it. Patients, staff, visitors, and anyone from the communities we serve – we want to know what matters the most to you.
Over the last three years, the Trust has used its People First Strategy to shape everything from leadership and culture to patient flow and recruitment.
The strategy is due to come to an end in March 2026, and with changes taking place across the NHS we are inviting the public to support the development of our future strategy through a session at our Annual Public Meeting or by sharing what you think is working, what needs to change, and the ideas we should explore by filling in a survey.
We’re keen to hear from our local community. If you’re part of a community group, we would appreciate you talking to those that attend about our strategy refresh and encouraging them to share their views. We’ve put together a toolkit that you, or someone in your group, can use to start a conversation.
People First Strategy Refresh - Shaping Our Future Together.pptx [pptx] 43MB
At NUH, we put People First. It is our commitment that everything we do, no matter how large or small, should always contribute to improving health outcomes and experiences for our patients, our staff and our communities.
People First is also the name of our organisational strategy, which was first published in 2023 following extensive engagement with staff, patients, volunteers and partners.
One year on, it is a timely opportunity to take stock of progress, review changes in our environment, and set our focus for the next year ahead (2024/25).
NUH People First Strategy - 2024/2026
Our mission — what we are here to do
Our vision — where we want to get to
Our priorities — what we will deliver
We will work together to deliver high quality care for our patients, families, carers and communities.
Our focus this year:
Patients will consistently receive timely care and there will be no avoidable delays.
Our focus for this year:
We will become the employer of choice by creating an environment that supports the recruitment and retention of staff.
Our focus this year:
We will create a culture where staff feel safe, supported and included, where individual differences and variety is valued and where everyone has equal access to the same opportunities.
Our focus this year:
We will be financially secure, making best use of resources that contribute to a sustainable healthcare system.
Our focus for this year:
Find out more - www.nuh.nhs.uk/values
People First - Clinically-led Strategies 2024.pdf [pdf] 529KB