If you have symptoms of coronavirus (COVID-19) – a high temperature, a new continuous cough, or a loss of, or change in, your normal sense of smell or taste (anosmia) – the advice is to stay at home for 10 days. All members of this household should remain at home for 14 days.

If you think you have symptoms, please do not attend your hospital appointment until you are advised it is safe to do so. Please contact us to rearrange your appointment, or to re-organise treatment and tests.

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Sexual Health Services

We help over 28,000 people every year with contraception and concerns about sexually transmitted infections (STIs). Our services are not confined to our hospitals. We also run community clinics across Nottingham.

Your GP or other healthcare professional may refer you to our clinic. However, the service is open access, which means you dont need to be seen by anyone else before attending. All you need is an appointment.

Confidentiality

All our services are strictly confidential for all of our patients, no matter the age or circumstance. Information our patients give us is not shared with anyone outside our sexual health service without the consent of our patients, unless it is necessary to protect someone from serious harm. Our higher standards of confidentiality are discussed with patients when they first attend our service.

COVID-19 and changes to sexual health services

We have temporarily changed our services in response to the coronavirus outbreak, to protect our staff, our patients and our local community. 

 

Access to clinics during this time is via a telephone appointment in the first instance only – it is not possible to ‘walk in’. If you have a need that is not urgent, please consider whether this can wait until the coronavirus outbreak is over.

If you feel you need advice or treatment, call us on 01159 627 627 (between 9-5pm, Monday - Friday). You will be offered a telephone consultation, and if following this we need to see you in person we will offer an appointment at the City Campus clinic.

If you are under 25 and want STI testing, you can access online at freetest.me

If you have a Nottingham City postcode then you can access free online STI testing, repeat contraception and emergency contraception online at SH:24.

Emergency Contraception, is also available at community pharmacies but we recommend phoning ahead of your visit to find out their opening times and access to services. 

The PrEP Impact Trial is open for follow up again. All Nottingham IMPACT participants should contact us for a PreP follow up appointments.   We can not accept any new patients to the trial at this time but can support anyone who wants to self-source PreP with monitoring and advice.

Remember - During social isolation, it is not advised to have sex with anyone whom you do not live with, even a regular partner who lives in another house.

 

COVID-19 and HIV

We are currently providing an HIV telephone clinic service. If you have any urgent concern or are running out of your HIV medication then please ring us, tel:01159 627 627 (Mon-Fri, 9-5pm)

Please click on this link for up to date information: https://www.iasociety.org/covid-19-hiv

Contact us

Tel: 01159 627 627

between 9.00am-5.00pm, Monday-Friday

What to expect

When you arrive at one of our clinics you will be asked to register your details, even if we have seen you before. Your details will only be used by the sexual health service, and only to help with your treatment. Information about confidentiality is available. You will most likely need to wait in a shared waiting area until the healthcare team can see you. Other patients will not know the reason why you are attending and they will be attending for a wide variety of reasons themselves.

 

Chaperone

A nurse may be present to assist the doctor during any examination. If you have any concerns about this then please discuss them with the doctor. If you would like a friend or partner to be present during your examination then please tell the nurse or doctor.

 

Translator/interpreter

The sexual health service uses a telephone interpretation system for some of the services we provide. For some appointments an interpreter may be present in the room.