The minimum age for volunteering in our clinical areas is 16, however we do not place under 18s within our children's or maternity wards. Travel expenses may be claimed within a maximum 20-mile radius of NUH for car users or for public transport when using the appropriate bus fare. Volunteers are encouraged to use public transport/park & ride.
Meal vouchers can be claimed in certain circumstances. All candidates will be required to undergo an enhanced disclosure check through the Criminal Records Bureau appropriate to their role and in line with current government legislation. All DBS checks are free for volunteers. A uniform and training is provided.
We have various placements available, highlighted below are some of the opportunities currently on offer:
Meet and greet
This role includes:
- to display a welcoming, helpful, friendly, and courteous attitude to patients, visitors, staff and colleagues
- to act as a contact point welcoming people into the hospital
- to provide clear and accurate directions/escort people to their destination
Be flexible to volunteers within the designated “ Volunteer Rings” as a meet and greeter at fix points in a timed rotation. Meet and Greet volunteers are not static at one single desk and may be deployed to areas of high demand.
This role includes supporting our Clinical Research Teams based at NUH to:
- Raise awareness amongst patients, carers and visitors to our hospitals
- Meet and greet people taking part in research trials at our hospitals
We also have opportunities for volunteers to work with and advise researchers about all aspects of the clinical research we carry out here.
For more information
Volunteer Buddy for New Volunteers
Having a “Volunteer buddy” when first starting any new role can make a huge difference to the speed at which a new volunteer manages to settle into their role, the department and the organisation. Volunteers knowing there is someone there to listen and support them in the early stages of any placement, is paramount to the long term success of each volunteer and placement
If you feel you have the personal attributes below:
• The ability to listen
• Ability to work on an adhoc basis
• Openness and commitment to being a buddy – it can be a learning experience for both parties
• Good time management and self-management skills
• An honest and considerate approach to giving feedback and asking challenging questions including the ability to give constructive feedback
• Ability to identify learning opportunities
• Ability to use questions to encourage new starters to think for themselves
• A willingness to learn
Then please contact us for a chat and a view to joining our Buddy Scheme.
Arts at NUH – Volunteer Roles
Arts at NUH is the Trust’s arts provision, kindly funded by Nottingham Hospitals Charity. This is led by the Arts Coordinator and aims to provide a programme of visual and participatory arts to areas across all sites. There are now exciting new volunteer roles open to help support the Arts at NUH programme.
Arts Engagement Volunteers
Arts Engagement Volunteers have direct contact with patients and staff on wards. You may be placed alongside an Activity Coordinator, Staff Arts Champion or artist to support you. Your main role is to encourage patients and staff to engage with arts activities as part of existing projects/initiatives on the ward. This could be supporting music and art sessions or offering activities to patients 1:1 at bedsides.
RITA (Reminiscence Interactive Therapeutic Activities) in NUH Emergency Department Volunteer
RITA is a device used to support patients with dementia and delirium at the Trust. We are looking for volunteers to spend time in ED to support patients in accessing activities via the RITA tablet. Full training on the tablet will be provided.
Generic hospital ward role / Mealtime assistant
This role includes:
- helping at mealtimes/making drinks for patients/relatives 2-4 hours of their time per week
- providing help and assistance
- offering encouragement and support
- being an advocate for patients
- meeting and greeting visitors to the ward/helping with directions
- answering telephones and taking messages
- escorting patients
Active Hospital Project
Active Hospitals project; essentially, it is a Trust-wide initiative to try to encourage people (staff and patients) to be more active. We are focussing on specific groups of patients in certain specialities initially, with the aim to demonstrate benefit of increased activity in, for example, facilitating earlier discharge, reducing complications of surgery.
- Replenish Active Hospitals’ patient information by beds, and update the notice boards
- Speak to ward staff on individual bays about who is appropriate for a “Keeping Moving” bed or chair exercise session.
- Speak to ward staff about how to safely support the patient with bed and chair exercises.
- Ensure that patients have access to the “Keeping Moving” sheet.
- Ensure that patient environment is safe for bed or chair exercises, and remove any obstacles.
- Speak immediately to ward staff if a patient becomes unwell, is in pain, is at risk of falls during a session, or if anything untoward happens.
- Lead patient through warm up, bed or chair exercises, warm down.
- Give feedback to patients on their performance, to help them to do the exercises properly and safely.
- Recognise when a patient cannot follow the exercises independently and feed this back to ward staff.
- Feedback on the session to ward staff verbally at its’ end.
- Feedback any concerns as appropriate to the nurse in charge
- A training video is available to explain how to use the Keeping Moving sheet safely, after volunteer recruitment.
In addition to the key job responsibilities detailed in this job description all volunteers at Nottingham University Hospitals NHS Trust are expected to comply with the general volunteer ward duties as required.
Patient and public involvement volunteering
Patient Public Involvement Representatives
- Cleanliness and catering audits
- Involvement in improvement projects
- Food tasting
- Interview panels
- Patient Partnership Group (with additional roles)
Days/hours vary according to need
Hayward House (Palliative Care)
Currently not recruiting at Hayward House.
- Supporting the Day Therapy team,
- Meet and greet the day patients
- Giving refreshments,
- Various craft activities put on by Day Therapy
- Assisting with lunches
- Sharing conversation
- Evening Reception Duties’
QMC Hospital Library (Non-Medical)
QMC Hospital Library (Non-Medical) Volunteers urgently needed
The QMC Volunteer Library room continues to be a popular place for patients, staff and visitors to browse and loan books, whilst utilising the Library room as a quite space to come away from the intense acute hospital environment.
- Manage the Library room and Reception desk
- Process book donations
- Purchase new books
- Facilitate in-house library loan trolley services
Friends of QMC
Friends of QMC, Nottingham
The Friends of QMC, Nottingham is a local charity that exists solely to support the patients, carers and staff of the Queens Medical Centre in Nottingham.
We raise funds via our shops, an art gallery in the hospital, online and various other fundraising activities.
Visit our website at www.friendsofqmc.org.uk
Fundraising, Donations, legacies
If you want to help raise funds, donate or leave a legacy, you can find out more on our website at https://friendsofqmc.org.uk/donate
We regularly have opportunities for volunteering, to find out more see our website at
For members of staff within the hospital, you can apply for support by visiting our website at
Registered Charity No. 509965
The League of Friends of Queen's Medical Centre (Known as Friends of QMC, Nottingham) has been in existence since 1978. We aim to increase our membership and the amount of support (both financial and otherwise) that we give to our local hospital. We always welcome new people to join us and help us to achieve these aims.
Although the Queen's Medical Centre and City Hospital are run by one trust (Nottingham University Hospitals NHS Trust), the League of Friends of QMC remains separate from the City Hospital League of Friends and operates as an independent charity for the benefit of the QMC. There is, however, a close mutually supportive relationship between the Leagues.
Nottingham Hospitals' Radio (NHR)
Volunteers are involved in all aspects of running this busy radio station which broadcasts each weekday evening and all day on weekends and public holidays. Typical tasks include visiting wards to collect requests, fundraising, organising programmes, collecting information and, for a very few of the volunteers, broadcasting on air.
Tel: 0115 919 4433 Ext: 68433
Tel: 0115 970 4555 after 6pm or at weekends.
QMC Ophthalmology League of Friends
Fundraising activities specifically for the Ophthalmic Department.
Tel: 0115 924 9924 Ext: 64247
QMC Red Cross - Home from hospital
Trained volunteers offer support to vulnerable people in their homes following discharge from the QMC medical wards.
Tel: 0115 924 9924 Ext: 62495 or 61716
QMC My Sight Nottinghamshire (formerly NRSB)
Support to patients attending the Eye Clinic, such as information on community care, welfare and benefits advice.
Tel: 0115 970 6806