Volunteer here

This role includes:

• to display a welcoming, helpful, friendly, and courteous attitude to patients, visitors, staff and colleagues
• to act as a contact point welcoming people into the hospital
• to provide clear and accurate directions/escort people to their destination

Be flexible to volunteers within the designated “ Volunteer Rings” as a meet and greeter at fix points in a timed rotation. Meet and Greet volunteers are not static at one single desk and may be deployed to areas of high demand.

To provide a volunteer mobile library service to patients on wards Monday to Friday, assist within the QMC library as required.

GENERAL ROLE

To select books and load a trolley to take to the wards

To issue books to patients and accept returns

To liaise with ward staff to verify home address to chase missing books

To unload trolley in library shelving books on the appropriate shelving

To assist in general good housekeeping duties in the library

To assist with clerical duties as necessary

Nottingham University Hospitals are now reintroducing volunteers within our Maternity departments across both campuses. The volunteer role will be to complement the care provided by our professional Maternity teams, supporting and welcoming whilst creating a friendly environment to parents and visitors by adopting a sensitive caring approach offering empathy and an early point of contact to parents and visitors helping to make the best use of staffs time & resources.

 

For further information please contact the Voluntary Services Department Tel: 0115 924 9924 Ext: 82836  or 07812279270

This role includes supporting our Clinical Research Teams based at NUH to:

• Raise awareness amongst patients, carers and visitors to our hospitals
• Meet and greet people taking part in research trials at our hospitals

We also have opportunities for volunteers to work with and advise researchers about all aspects of the clinical research we carry out here.

For more information

For more information visit our research pages on this website or contact our Patient and Public Involvement team in our Research & Innovation department. Email us on: Getinvolved@nuh.nhs.uk

Support patients, staff and visitors to access the Arts Trails at QMC and City Hospital.

The ultimate volunteer goal is to help create a friendly, welcoming environment at Nottingham University Hospitals, whilst promoting arts and movement. Volunteers will offer directional advice to the Arts Trails on B, D floor and the Children’s Hospital at QMC and North and South corridors at City. They may stand at entrances/certain points of the trail to hand out maps and support wayfinding.

Volunteers must be fit and able bodied to undertake a minimum of two hours mobility/ standing/walking as this role requires a volunteer to be in multiple points during the course of their duties. 

Arts Trails Volunteer Role Description

Volunteer Role Summary

Support patients, staff and visitors to access the Arts Trails at QMC and City Hospital.

The ultimate volunteer goal is to help create a friendly, welcoming environment at Nottingham University Hospitals, whilst promoting arts and movement. Volunteers will offer directional advice to the Arts Trails on B, D floor and the Children’s Hospital at QMC and North and South corridors at City. They may stand at entrances/certain points of the trail to hand out maps and support wayfinding.

Volunteers must be fit and able bodied to undertake a minimum of two hours mobility/ standing/walking as this role requires a volunteer to be in multiple points during the course of their duties.   

This role is a uniformed placement, volunteers must wear all correct uniform supplied and adhere to the Trust uniform policy. 

General Role

• Volunteers will display a helpful, friendly and courteous attitude towards patients, visitors, staff and colleagues promoting the Trust Values and behaviours standards.
• Volunteers will act as a contact and information service, promoting and supporting access to the arts trails at points along the trails.
• To provide clear and accurate information about the art works on display
• Volunteers will provide information on all local amenities such as toilets, restaurants, public transport where applicable.
• Volunteers will maintain appropriate levels of maps at key points.
• To record statistics concerning service usage at designated points on the arts trails.
• Volunteers must refer to an appropriate member of staff as per the Trust’s guidelines, if help is required which is outside their volunteer remit/role.
• Assist as required on Trust projects gathering information or delivering documentation

For further information, please contact Megan Dawes, Arts Coordinator, Nottingham University Hospitals. 07812278191, Twitter & Instagram - @arts_nuh

Arts at NUH is the Trust’s arts provision, kindly funded by Nottingham Hospitals Charity. This is led by the Arts Coordinator and aims to provide a programme of visual and participatory arts to areas across all sites. There are now exciting new volunteer roles open to help support the Arts at NUH programme.

 

Arts Engagement Volunteers

Arts Engagement Volunteers have direct contact with patients and staff on wards. You may be placed alongside an Activity Coordinator, Staff Arts Champion or artist to support you. Your main role is to encourage patients and staff to engage with arts activities as part of existing projects/initiatives on the ward. This could be supporting music and art sessions or offering activities to patients 1:1 at bedsides.

RITA (Reminiscence Interactive Therapeutic Activities) in NUH Emergency Department Volunteer

RITA is a device used to support patients with dementia and delirium at the Trust. We are looking for volunteers to spend time in ED to support patients in accessing activities via the RITA tablet. Full training on the tablet will be provided.

Having a “Volunteer buddy” when first starting any new role can make a huge difference to the speed at which a new volunteer manages to settle into their role, the department and the organisation. Volunteers knowing there is someone there to listen and support them in the early stages of any placement, is paramount to the long term success of each volunteer and placement

 

If you feel you have the personal attributes below:

 

• The ability to listen

• Ability to work on an adhoc basis

• Openness and commitment to being a buddy – it can be a learning experience for both parties

• Good time management and self-management skills

• An honest and considerate approach to giving feedback and asking challenging questions including the ability to give constructive feedback

• Ability to identify learning opportunities

• Ability to use questions to encourage new starters to think for themselves

• A willingness to learn

 

Then please contact us for a chat and a view to joining our Buddy Scheme.

This role includes:

• helping at mealtimes/making drinks for patients/relatives 2-4 hours of their time per week
• providing help and assistance
• offering encouragement and support
• being an advocate for patients
• meeting and greeting visitors to the ward/helping with directions
• answering telephones and taking messages
• escorting patients

Active Hospitals project; essentially, it is a Trust-wide initiative to try to encourage people (staff and patients) to be more active. We are focussing on specific groups of patients in certain specialities initially, with the aim to demonstrate benefit of increased activity in, for example, facilitating earlier discharge, reducing complications of surgery.

• Replenish Active Hospitals’ patient information by beds, and update the notice boards
• Speak to ward staff on individual bays about who is appropriate for a “Keeping Moving” bed or chair exercise session.
• Speak to ward staff about how to safely support the patient with bed and chair exercises.
• Ensure that patients have access to the “Keeping Moving” sheet.
• Ensure that patient environment is safe for bed or chair exercises, and remove any obstacles.
• Speak immediately to ward staff if a patient becomes unwell, is in pain, is at risk of falls during a session, or if anything untoward happens.
• Lead patient through warm up, bed or chair exercises, warm down.
• Give feedback to patients on their performance, to help them to do the exercises properly and safely.
• Recognise when a patient cannot follow the exercises independently and feed this back to ward staff.
• Feedback on the session to ward staff verbally at its’ end.
• Feedback any concerns as appropriate to the nurse in charge
• A training video is available to explain how to use the Keeping Moving sheet safely, after volunteer recruitment.

 

In addition to the key job responsibilities detailed in this job description all volunteers at Nottingham University Hospitals NHS Trust are expected to comply with the general volunteer ward duties as required.

Patient Public Involvement Representatives  

 Roles include:

• Cleanliness and catering audits
• Involvement in improvement projects
• Food tasting
• Interview panels
• Patient Partnership Group (with additional roles)

Days/hours vary according to need  

Currently not recruiting at Hayward House.

Roles include:

• Supporting the Day Therapy team,
• Meet and greet the day patients  
• Giving refreshments,
• Various craft activities put on by Day Therapy
• Assisting with lunches
• Sharing conversation
• Evening Reception Duties’

QMC Hospital Library (Non-Medical) Volunteers urgently needed

The QMC Volunteer Library room continues to be a popular place for patients, staff and visitors to browse and loan books, whilst utilising the Library room as a quite space to come away from the intense acute hospital environment.

Volunteers duties:

• Manage the Library room and Reception desk
• Process book donations
• Purchase new books
• Facilitate in-house library loan trolley services

Friends of QMC, Nottingham

 

The Friends of QMC, Nottingham is a local charity that exists solely to support the patients, carers and staff of the Queens Medical Centre in Nottingham.

We raise funds via our shops, an art gallery in the hospital, online and various other fundraising activities.

Visit our website at www.friendsofqmc.org.uk

 

Fundraising, Donations, legacies

If you want to help raise funds, donate or leave a legacy, you can find out more on our website at https://friendsofqmc.org.uk/donate

 

Volunteer

We regularly have opportunities for volunteering, to find out more see our website at

https://friendsofqmc.org.uk/volunteer

 

Apply

For members of staff within the hospital, you can apply for support by visiting our website at

www.friendsofqmc.org.uk/apply

 

Registered Charity No. 509965

The League of Friends of Queen's Medical Centre (Known as Friends of QMC, Nottingham)  has been in existence since 1978. We aim to increase our membership and the amount of support (both financial and otherwise) that we give to our local hospital. We always welcome new people to join us and help us to achieve these aims.

Although the Queen's Medical Centre and City Hospital are run by one trust (Nottingham University Hospitals NHS Trust), the League of Friends of QMC remains separate from the City Hospital League of Friends and operates as an independent charity for the benefit of the QMC. There is, however, a close mutually supportive relationship between the Leagues.

Nottingham Hospitals' Radio (NHR)

Volunteers are involved in all aspects of running this busy radio station which broadcasts each weekday evening and all day on weekends and public holidays. Typical tasks include visiting wards to collect requests, fundraising, organising programmes, collecting information and, for a very few of the volunteers, broadcasting on air.

Tel: 0115 919 4433 Ext: 68433

or

Tel: 0115 970 4555 after 6pm or at weekends.

 

QMC Ophthalmology League of Friends

Fundraising activities specifically for the Ophthalmic Department.

Tel: 0115 924 9924 Ext: 64247

 

QMC Red Cross - Home from hospital

Trained volunteers offer support to vulnerable people in their homes following discharge from the QMC medical wards.

Tel: 0115 924 9924 Ext: 62495 or 61716

 

QMC My Sight Nottinghamshire (formerly NRSB)

Support to patients attending the Eye Clinic, such as information on community care, welfare and benefits advice.

Tel: 0115 970 6806