All our services are strictly confidential for all of our patients, no matter the age or circumstance. The information our patients give us is not shared with anyone outside our sexual health service without the consent of our patients unless it is necessary to protect someone from serious harm. Our higher standards of confidentiality are discussed with patients when they first attend our service.
What to expect
When you arrive at one of our clinics you will be asked to register your details, even if we have seen you before. Your details will only be used by the sexual health service, and only to help with your treatment. Information about confidentiality is available. You will most likely need to wait in a shared waiting area until the healthcare team can see you. Other patients will not know the reason why you are attending and they will be attending for a wide variety of reasons themselves.
A nurse may be present to assist the doctor during any examination. If you have any concerns about this then please discuss them with the doctor. If you would like a friend or partner to be present during your examination then please tell the nurse or doctor.
The sexual health service uses a telephone interpretation system for some of the services we provide. For some appointments an interpreter may be present in the room.