Feedback cards from patients


What parents say

  • Dad: "Myself and my wife had our baby boy at City Hospital just over two weeks ago. Our main midwife Jessica Davies was absolutely amazing with us and we can’t thank her enough for her help and support!"
  • Mum: "Thank you for helping welcome my daughter Bonnie at City Hospital. I could not have felt more supported especially in uncertain times. Do not worry about your your birth! You will be so well looked after."
  • Mum: "I had the most amazing experience when I had my little boy Lenny. My midwife was fab! I could sit all day and write about how each member of staff helped me and made sure I was always ok. They all made me smile."

How to provide feedback

While in hospital

Please speak to your midwife or clinician.

Patient Advice and Liaison Service (PALS)

Please tell us what you liked or what you did not like about our services and facilities by contacting our PALS Team on: 0800 183 0204 or by emailing:

NHS Friends and Family Test (FFT)

The Friends & Family Test (FFT) is about giving patients the opportunity to provide quick feedback on their care and treatment experience. It’s in use across most local NHS healthcare services.

You can tell us what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account. It doesn’t take long and you don’t need to give your details.

The FFT is available to all patients, so next time you visit the hospital, look for details to tell us what you think in the area you are in, or ask a member of staff for more information.

You can leave your feedback for our Maternity Services here.

Maternity Voices in Partnership (MVP)

The MVP is a forum for service users and representatives to work in partnership with staff to ensure our maternity services provide family-centred care and continuous improvement. We encourage you to provide feedback about your experience by getting involved:

Nottingham and Nottinghamshire Maternity Voices In Partnership

They also have a Twitter page and website.