We are appealing to the people of Nottingham to use other city services for minor injury/illness advice as we continue to see an unprecedented demand on QMC’s Emergency Department.
Staff across Nottinghamshire’s health and social care system are working hard to create capacity for new patients – there are presently long waits to be seen and treated in ED.
People are being advised to only come to ED if it's for serious, life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe blood loss, serious burns, suspected stroke.
You should only call 999 or visit the Emergency Department (A&E) in a real emergency.
This includes a serious injury or life-threatening problem such as loss of consciousness, severe breathing difficulty, heavy bleeding, severe chest pain, suspected broken bones, deep wounds (e.g. stab wounds), swallowing something harmful or poisonous or a drug overdose.
If it is not a emergency - call 111
If you need help fast but don’t think it’s a 999 emergency, you can call NHS 111. The service is available 24 hours a day, seven days a week, and is free to call from landlines and mobile phones. It can signpost you to a range of local health services, including doctors, community nurses, emergency dental care and late opening chemists. The 111 service can also put you in contact with the GP out-of-hours service, which can arrange for you to see a doctor or nurse during evenings and weekends if needed.
NHS Urgent Care Centre
111 may also direct you to the new NHS Urgent Care Centre on London Road (next to the BBC building). It is open every day from 7am to 9pm and deals with non life threatening injuries (it has X-ray facilities) and health problems. You don’t need an appointment to attend.
Out-of-hours GP service
If you or your family need urgent medical care when your GP surgery is closed (Monday to Friday 6.30pm-8.00am; Saturday, Sunday and public holidays 24 hours) phone the usual surgery number and your call will be re-directed to the GP out-of-hours service.
If you need advice for minor health problems you can speak to your pharmacist for on-the-spot advice and remedies for a wide range of problems such as stomach upsets, coughs and colds, cystitis and emergency contraception. Details of Nottingham City pharmacies that are open on bank holidays can be found online at http://bit.ly/bank_hol_pharmacies.
You can call the Emergency Department on 0115 924 9924 and ask for ext 70403 or 70542.