Adult hearing test


Our service provides tests, support and treatment for people of all ages who have problems with their hearing or balance. 

We offer some of the best facilities in the UK through our main base at Ropewalk House and our purpose-built centre at QMC. We also offer services in schools, specialist clinics and local health centres.

We offer appointments Monday-Friday from 8.15am to 5.30pm. 

How to contact Us

If you have any questions about our service or would like to query an appointment please use the contact details listed below.
Our phone lines are often very busy, so we recommend using our e-mail address if your query is not urgent.

Adult Audiology

Tel: 0115 919 4488

Please note: The Adult Audiology phone line is closed on Wednesdays between 12pm & 4:30pm

Children’s Audiology

Tel: 0115 948 5547

Please note: The Children's Audiology phone line is closed on Wednesdays between 12pm & 4:30pm

How to get referred to us

Adult patients

For new patients, it’s really important that you are referred to us through a recognised referrer. We are unable to provide our service to patients who have not been referred as we are unable to provide appropriate advice without your full clinical history and details of an appropriate assessment. 

If you have not been referred to our service before, you can obtain a referral through the following means:

  • Your GP
  • An NHS hospital's Ear, Nose and Throat (ENT) department
  • A qualified audiologist
  • Social services or sensory needs team
  • A speech and language therapist

If you are an existing patient under one of the following clinics, you are welcome to contact us directly for an appointment.

Paediatric Patients

Paediatric patients can be referred into our service by the following methods:

  • GP
  • Paediatrician or consultant
  • Health visitor or school nurse
  • Other health professionals
  • Direct parent/carer referral

To make a direct parent/Carer referral please contact us via telephone. 

Our commitment to Quality

As part of our commitment to being a quality provider of Audiological services, we are proud to say our Adult and Paediatric services are accredited by UKAS to the IQIPS 2012 standard.

UKAS accreditation provides independent and impartial recognition that the Audiology provider has objectively demonstrated their competence, as defined by the IQIPS (Improving Quality in Physiological Services) standards, to a team of trained assessors.

Cert 2023.pdf [pdf] 1MB