Healthcare Chaplaincy

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Our team is here to support you - whatever your background or belief - during your time in hospital. Your need may be faith specific, or you may simply need someone who has time to listen and help you make sense of what is happening to you.

The services we offer – patients, staff and relatives

Being admitted to hospital can be a disorientating and unsettling experience. Everyone reacts differently to a stay in hospital.

  • Chaplains provide a service of listening and ongoing pastoral support. We provide an open and non-judgemental time of listening and are ‘person centred’ in our approach.
  • We offer a safe & respectful space for people to talk about whatever is on their mind. Conversations will be held in confidence unless the patient is a danger to themselves or others. In such cases we will make clear our requirement to share information with relevant personnel (such as the hospital Safeguarding Team).
  • We are available for patients, staff and visitors to the Trust, including relatives. We are available 365 days of the year and maintain a 24 hour on call service. We aim to respond to urgent calls within one hour and non-urgent calls within 24 hours.
  • We care for everyone regardless of age, race, religion, creed, gender, sexual orientation and culture. We don’t push any religion, faith or belief but listen to everyone’s experiences and questions. 
  • We can provide appropriate religious support and ritual to people of faith (such as bedside Holy Communion). We will not evangelise, preach or proselytise, though are happy and qualified to speak regarding matters of faith where appropriate and should a patient wish it.
  • We can offer guidance with regards to funerals and offer ongoing bereavement support.
  • Our chapels and faith rooms provide a space to pray, reflect or simply to be still.

If you or a loved one is admitted to hospital and you would like to see a chaplain, please ask ward staff to make a referral to us, or you can contact us on 0115 924 9924, extension 83799 (QMC), 76187 (City) or by emailing nuhnt.contactachaplain@nhs.net

Members of the Healthcare Chaplaincy

Meet the Team

We are a diverse team with chaplains from multiple traditions, including Christianity (various denominations) Islam, Sikhism and Buddhism.

We can cater for other faiths through our Bank Chaplains and members of local faith communities.

As well as providing ongoing pastoral care for staff, patients and relatives, members of the team are on hand to provide support and advice around religious customs, festivals and cultural requirements.

Where we're based

City Hospital

Our chapel and offices are located on North Corridor near purple entrance.

The Muslim Prayer Room is located on South Corridor (near green entrance/Sherwood Hall).

Queen’s Medical Centre

Our offices and Multi-Faith Centre (including Chapel, Mosque Mandir, Gurdwara and Synagogue) are on D Floor, East block.

Our faith rooms are usually open day and night for prayer or for a quiet space away from the hustle and bustle of the rest of the hospital. You are very welcome to use them, regardless of your beliefs: they are there for all.

Get in touch/referrals

Phone contact:  0115 924 9924

Extensions: 83799 (QMC) or 76187 (City)

E-mail:   nuhnt.contactachaplain@nhs.net

  • We are on-site at both City and QMC every day between 8.30am and 4.30pm. We are also developing a presence at the Ropewalk and Treatment Centre.
  • We are also available on 24 hour call-out via the main switchboard (0115 924 9924, then option 0).
  • Staff can make referrals using the nervecentre system.
  • For urgent requests, please contact us via switchboard (NB, if you haven’t had a response from us within 15 minutes, please make contact again).
  • We have a social media presence (Twitter/Facebook) where you can find regular updates from the team, messages and reflections.

Give us a follow!

Twitter:  @chaplainsnuh

Facebook:  facebook.com/chaplainsnuh

Regular services

Holy Communion

Holy Communion is regularly brought to the bedside. Though we aim for this to take place on Sundays, it may be necessary for it to occur on another day. We are also happy to arrange Communion at other times (such as before going in for surgery).

Please get in touch with us if this is something you might like.

Jummah Prayers

Timings for Friday Jummah Prayers are 1pm and 1.30pm for both sites, with an additional time of 2pm for QMC.