Eye Casualty

Eye Casualty is a service that treats patients with emergency eye problems. The service is based in the Eye, Ear, Nose and Throat Centre on A Floor at QMC campus.

Eye Casualty opens at 7am and closes at 10pm.

Please contact the department before attending. This helps staff to manage waiting time and make sure that, if specialist tests are needed, patients attend when these tests can be carried out. As the service moves to main ED, from 10pm patients left in the department may be moved there, if staff are unable to provide adequate care before that time, hence contact us if you are attending.

Any conditions that have been ongoing for a long time need to be discussed with your GP. Some GPs are able to refer their patients to community eye doctors, where you can have a booked appointment closer to home.

If you think you have a minor eye problem (such as conjunctivitis or sties), or a query, please consider discussing the matter with your GP, pharmacist or community optician.

When attending Eye Casualty:

• There are several clinics running at any time so do not be concerned if you are not seen in the order you have arrived.
• If you are attending the department as a patient, please do not drive to the department as you may need eye drops that will prevent you from driving for a minimum of six hours afterwards.
• You will be booked by the receptionist and wait to be triaged by a nurse.  This nurse will inform you of the plan, whether you need to be seen by a Nurse Practitioner, a Doctor or discharge you to the appropriate department.