Help us help you – choosing the right service
To help you to choose well, please find below a list of NHS services available to you and some examples of when it is appropriate to use these services.
For common ailments and illnesses, such as:
- Grazed knee
- Sore throat
A lot of illnesses can be treated at home with medicines and by getting plenty of rest. Self-care is the best choice to treat very minor illnesses and injuries.
If you are unsure about weather your illness requires self-care, please contact NHS 111.
Need help fast and it’s not an emergency?
Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist, or even a GP, and can arrange a face-to-face appointment if they think you need one. They can also assess if you need an ambulance and send one immediately if necessary.
The service is available 24 hours a day, 7 days a week.
To get in touch, visit NHS 111 or if the person who needs help is under the age of five, please call NHS 111 - it is free from mobiles and landlines.
If you are feeling poorly and need advice about any of the below, a pharmacy can help you with:
- Stomach upset
- Aches and pains
To find your nearest pharmacy and opening times, visit the 'find a pharmacy' webpage.
For symptoms that don’t go away, such as:
- Ear pain
- Back pain
- Stomach pain
To find your nearest GP surgery and opening times, visit the 'search for a GP' webpage.
If you struggle to make a GP appointment during workin hours, you can get evening and weekend appointments with a GP, nurse of healthcare professional by visiting the 'GP appointments and booking' webpage.
When it’s urgent but not life threatening, such as:
- Broken bones (X-ray service available)
- Minor burns or scalds
- Skin infection or animal bites
- Minor head injury with no loss of consciousness
- Eye infections or minor eye injuries
The Nottingham Urgent Treatment Centre is located at:
London Road Nottingham NG2 4LA
This is a walk-in service, open between 7am and 9pm, 365 days a year, with no appointment needed. For directions or current waiting times, please contact:
Tel: 0115 883 8500
Only in an emergency, such as:
- Loss of consciousness
- Severe breathing difficulties
- Heavy bleeding
The Emergency Department is based at:
Queen’s Medical Centre Derby Road Nottingham NG7 2UH.