If you have symptoms of coronavirus (COVID-19) – a high temperature, a new continuous cough, or a loss of, or change in, your normal sense of smell or taste (anosmia) – the advice is to stay at home for seven days. All members of this household should remain at home for 14 days.

If you think you have symptoms, please do not attend your hospital appointment until you are advised it is safe to do so. Please contact us to rearrange your appointment, or to re-organise treatment and tests.

Help us help you – choosing the right service

To help you to choose well, please find below a list of NHS services available to you and some examples of when it is appropriate to use these services.

 

Self-care

For common ailments and illnesses, such as:

  • hangover
  • grazed knee
  • sore throat
  • cough

A lot of illnesses can be treated at home with medicines and by getting plenty of rest. Self-care is the best choice to treat very minor illnesses and injuries.

If you are unsure about weather your illness requires self-care, please call 111.

 

NHS 111

Need help fast and it’s not an emergency?

Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist, or even a GP, and can arrange a face-to-face appointment if they think you need one. They can also assess if you need an ambulance and send one immediately if necessary.

The service is available 24 hours a day, 7 days a week.

To get in touch, simply call 111 free from mobiles and landlines.

 

Pharmacy

Feeling poorly and need advice about:

  • fevers
  • stomach upset
  • aches and pains
  • headaches

To find your nearest pharmacy and opening times, visit the 'find a pharmacy' webpage.

 

GP Surgery

For symptoms that don’t go away, such as:

  • ear pain
  • back pain
  • stomach pain

To find your nearest GP surgery and opening times, visit the 'search for a GP' webpage.

If you struggle to make a GP appointment during workin hours, you can get evening and weekend appointments with a GP, nurse of healthcare professional by visiting the 'GP appointments and booking' webpage.

 

Urgent Treatment Centre

When it’s urgent but not life threatening, such as:

  • sprains
  • fractures
  • minor burns
  • skin infection

The Nottingham Urgent Treatment Centre is located at:

London Road
Nottingham
NG2 4LA

This is a walk-in service, open between 7am and 9pm, 365 days a year, with no appointment needed. For directions or current waiting times, please contact:

Tel: 0115 883 8500

 

Emergency Department/999

Only in an emergency, such as:

  • loss of consciousness
  • severe breathing difficulties
  • heavy bleeding

The Emergency Department is based at:

Queen’s Medical Centre
Derby Road
Nottingham
NG7 2UH