We welcome volunteers on many of our wards and departments.
The placements currently available are listed below. We do not place volunteers on any of our labour suites or physiotherapy departments or in our laboratories.
To apply for any of the roles on this page use the forms below. For roles at Hayward House, please contact us to discuss whether this type of role would be suitable for you.
To ask for an application form to be sent to you by post please call our application line 24 hours a day on 0115 849 3318 ext 65318. You can also email a request to:
Voluntary roles available
Due to the high volume of volunteer applications, we are now only recruiting volunteers that currently reside in the NG postcode area.
We are currently looking to recruit tram volunteers who can offer 2-4 hours of their time per week, to assist patients and their families at the main tram entrance desk. If you feel you are outgoing and wish to join an exciting dynamic team of award winning volunteers, please get in touch and complete an
application form today.
Generic hospital ward role/mealtime assistant
Helping at mealtimes, to include:
Preparing for mealtimes
Providing help and assistance to patients
Offering encouragement and support
Being an advocate for patients
Being part of the ward team and providing feedback to the ward staff
Further duties may include:
Meeting and greeting visitors to the ward/helping with directions
Running errands for nursing staff, housekeeper and receptionist (this may include taking medical records to other wards or departments)
Answering telephones and taking messages
Making up admission packs
Tidying patient areas e.g. day room
Tidying storage areas
Helping to make beds
Assisting housekeeper e.g. helping with non-clinical duties
Helping patients with the menu choice
Making drinks for patients/relatives
Meet and greet (limited placements)
Help to create a friendly, welcoming environment. Duties include:
To display a helpful, friendly and courteous attitude to patients, visitors, staff and colleagues
To act as a contact point welcoming people into the hospital
To provide clear and accurate directions
To escort people to their destination
To respond to requests from wards or departments to collect and escort visitors
To respond to requests from reception areas, wards or departments to collect/deliver parcels/packages
To provide information on all local amenities such as toilets, restaurants, public transport etc
Volunteers help to provide an in house library room and mobile library service to patients. This includes:
Selecting books and loading a trolley to take to the wards
Issuing books to patients and accepting returns
Helping with administration
The QMC library volunteer trolley rounds operate between Monday to Thursday from 1-4pm. However, we are also seeking volunteers for morning working in the library.
City Hospital library hours are varied as the service operates directly from the volunteers' office.
Volunteers are an essential part of the team at Hayward House, complementing and enhancing the care by assisting in the following areas:
Day therapy – assisting patients with diversional therapies led by craft workers, serving refreshments from the tea bar, assisting with serving lunch, offering conversation and a valuable link to the busy outside world.
Inpatient unit – assisting the nursing team with nonclinical duties and serving lunch and refreshments.
Fundraising – assisting with the Annual Sunflower Appeal in June and the Christmas Fayre, raising much needed funds for use in Hayward House.
Volunteers are a valuable part of the bereavement service team, assisting in the following areas:
Meeting and greeting families arriving for bereavement appointments
Accompanying grieving relatives to the Chapel of Rest
Collecting notes, death certificates and property from wards
Providing refreshments for families as required
Answering telephones and taking messages
Sometimes sitting with relatives who are in need of some support.
Volunteering for the bereavement service involves a lot of physical activity, so volunteers need to have a good standard of fitness.
For all applications or enquiries, please email
NUHvoluntary.firstname.lastname@example.org or call 0115 849 3318 ext 65318.