The SWAN model of care
Sign – making sure staff know that sadly your loved one is dying and that this is a difficult time for you
Words – keeping you informed
Actions – facilitating what is important to you and your loved one
Needs – making sure we are continually meeting your needs
If you have been affected by anything in this film and have a family member in the hospital, please contact the ward team to discuss.
We have additional support from the hospital palliative care and chaplaincy team, they can be contacted via the hospital main switchboard.