Achievements and Contributions

Awards:

•   2025: The CIEHF’s President’s Award for outstanding contribution to the development of human factors

https://ergonomics.org.uk/professional-development/awards/presidents.html

We’re delighted to share that the Trent Simulation and Clinical Skills Centre and H24 Out of Hours project team have won the prestigious Chartered Institute of Ergonomics and Human Factors President's award at the annual conference at St George’s Park on the 29^th April 2025.

This award is given to teams or organisations that have brought Human Factors into the spotlight or been instrumental in incorporating Human Factors in new areas.

This project was nominated for this award not only for their ongoing work since 2021 on an out-of-hours service review and development of a professional wellbeing survey but also for the collaboration and how Human Factors (HF) has been integrated and embedded into the projects with this hospital service (Hospital 24 service). The team were praised for their innovative work, the impact and the importance of this work to the healthcare domain, the collaboration between HF and healthcare professionals, and the team’s approach in trying to bridge the gap between practical projects and the need for academic rigor.

This 3-year collaboration is led by Dr Steve Cantellow, Consultant in Critical Care and would not have been possible without the significant support and input from staff and leaders in H24 service as well as many other teams within NUH.

• 2022: Best Conference Paper at the Chartered Institute of Ergonomics and Human Factors annual conference
  • Carman, E.-M., Miles, G., Cantellow, S., & Waterson, P. (2022). Out-of-Hours Hospital Service: A Multi-Phased Approach to Applying a Systems Analysis.  14_32.pdf
• 2020: Best Conference Paper at the Chartered Institute of Ergonomics and Human Factors annual conference
  • Carman, E.-M., Miles, G., Gregory, S., Bristow, G., Robinson, E., Catton, J., Ross, A. J., & Baxendale, B. (2020). Identifying work system components and constraints of cancer multidisciplinary team meetings.  Identifying-work-system-components-and-constraints-of-cancer-multidisciplinary-team-meetings.pdf (ergonomics.org.uk)
    
    

Journal Articles:

• Hospital Survey on Patient Safety Culture (HSPSC): a systematic review of the psychometric properties of 62 international studies. BMJ Open.
  • https://doi.org/10.1136/bmjopen-2018-026896
• Facilitators and barriers of care transitions - Comparing the perspectives of hospital and community healthcare staff. Applied Ergonomics
  • https://doi.org/10.1016/j.apergo.2020.103339
• Wooldridge, A. R., Carman, E.-M., & Xie, A. (2022). Human Factors and Ergonomics (HFE) applications in responses to the COVID-19 pandemic: Lessons learned and considerations for methods. Applied Ergonomics
  • https://doi.org/10.1016/J.APERGO.2022.103733

 

Conference Papers: 

2025:

• Carman, E.-M., Miles, G., Ebeidalla, A., Topiwala, U., Hunter, J. & Cantellow, S. (2025). The Professional Wellbeing Work System Check: Development of a work systems-associated professional wellbeing tool. In S. Corrigan, L. M. Chadwick, J. Fitzsimons, T. Grimes, P. Lachman & M.E. Ward (Eds.), Abstract Book of the 8th International Triennial Conference on Healthcare Systems Ergonomics and Patient Safety (HEPS) 2025 (pp. 174–175). 2025 Trinity College Dublin.
• Pickup, L., Miles, G., Carman, E.-M. & Reader, A. (2025). Human Factors Integration in Healthcare: Lessons learnt from top-down and bottom-up approaches. In S. Corrigan, L. M. Chadwick, J. Fitzsimons, T. Grimes, P. Lachman & M.E. Ward (Eds.), Abstract Book of the 8th International Triennial Conference on Healthcare Systems Ergonomics and Patient Safety (HEPS) 2025 (pp. 438–439). 2025 Trinity College Dublin.
• Postgraduate Medical Education Department at Nottingham University Hospitals NHS Trust - Annual Poster Session: Ebeidalla, A., Carman, E.-M., Miles, G., Yarhan, R., & Cantellow, S. (2025). Professional Development of resident doctors in the out of hours service.

2024:

• Carman, E.-M., Miles, G., Topiwala, U., Warren, B., & Cantellow, S. (2024). Developing a systems-based professional wellbeing tool: What should we consider? In D. Golightly, N. Balfe & R. Charles (Eds.), Contemporary Ergonomics & Human Factors 2024 (pp. 483–490). 2024 Chartered Institute of Ergonomics and Human Factors. Developing-a-systems-based-professional-wellbeing-tool-What-should-we-consider.pdf
• Miles, G., Carman, E.-M., Topiwala, U., Warren, B., Blackwood, S. & Cantellow, S. (2024). Measuring Professional Wellbeing in Healthcare. In D. Golightly, N. Balfe & R. Charles (Eds.), Contemporary Ergonomics & Human Factors 2024 (pp. 347–349). 2024 Chartered Institute of Ergonomics and Human Factors.  Measuring-Professional-Wellbeing-in-Healthcare.pdf

2023:

• Carman, E.-M., Miles, G., Baxendale, B., Smith, E., & Bennett, O. (2023). Human Factors Integration Strategy: Embedding Human Factors in Practice within Healthcare. In D. Golightly, N. Balfe & R. Charles (Eds.), Contemporary Ergonomics & Human Factors 2023 (pp. 354–356). 2023 Chartered Institute of Ergonomics and Human Factors. https://publications.ergonomics.org.uk/uploads/Human-Factors-Integration-Strategy-Embedding-Human-Factors-in-Practice-within-Healthcare.pdf
• Carman, E.-M., Johnson, M., & Miles, G. (2023). Human Factors and Procurement: Lessons Learnt from a High-Value Procurement Exercise. In D. Golightly, N. Balfe & R. Charles (Eds.), Contemporary Ergonomics & Human Factors 2023 (pp. 357–364). 2023 Chartered Institute of Ergonomics and Human Factors.
• https://publications.ergonomics.org.uk/uploads/Human-Factors-and-Procurement-Lessons-Learnt-from-a-High-Value-Procurement-Exercise.pdf

2022:

• Carman, E.-M., Miles, G., Cantellow, S., & Waterson, P. (2022). Out-of-Hours Hospital Service: A Multi-Phased Approach to Applying a Systems Analysis. In D. Golightly & N. Balfe (Eds.), Contemporary Ergonomics & Human Factors 2022 (pp. 174–181). 2022 Chartered Institute of Ergonomics and Human Factors. 14_32.pdf
• Carman, E.-M., & Miles, G. (2022). Organisational Learning – Applying a Human Factors Approach to Learning from Human Factors Projects in Healthcare. In D. Golightly & N. Balfe (Eds.), Contemporary Ergonomics & Human Factors 2022 (pp. 161–168). 2022 Chartered Institute of Ergonomics and Human Factors.  11_33.pdf

2021:

• Carman, E.-M., Hermans, J., Ladak, S., & Miles, G. (2021). Using a Systems Approach to Support the Redesign of an Inpatient Anticoagulant Medication Chart. In N. L. Black, W. P. Neumann, & I. Noy (Eds.), Proceedings of the 21st Congress of the International Ergonomics Association. IEA 2021.Lecture Notes in Networks and Systems (Vol. 222, pp. 251–258). Springer, Cham. Using a Systems Approach to Support the Redesign of an Inpatient Anticoagulant Medication Chart | SpringerLink
• Carman, E.-M., Evans, L., & Miles, G. (2021). Learning About Healthcare Resilience from the Initial Response to the COVID-19 Pandemic – A Physiotherapy Case Study. In N. L. Black, W. P. Neumann, & I. Noy (Eds.), Proceedings of the 21st Congress of the International Ergonomics Association. IEA 2021. Lecture Notes in Networks and Systems (Vol. 222, pp. 532–539). Springer, Cham  Learning About Healthcare Resilience from the Initial Response to the COVID-19 Pandemic – A Physiotherapy Case Study | SpringerLink
• Miles, G., Burford, E.-M. and Evans, L. (2021) ‘Capturing Changes in Healthcare during COVID-19 – A Physiotherapy Services Case Study’, In R. Charles and D. Golightly (Eds.), Contemporary Ergonomics & Human Factors 2021. Chartered Institute of Ergonomics and Human Factors.  01_28..pdf

2020:

• Carman, E.-M., Miles, G., Gregory, S., Bristow, G., Robinson, E., Catton, J., Ross, A. J., & Baxendale, B. (2020). Identifying work system components and constraints of cancer multidisciplinary team meetings. In R. Charles & D. Golightly (Eds.), Contemporary Ergonomics & Human Factors 2020 (pp. 14–21). Chartered Institute of Ergonomics and Human Factors. Identifying-work-system-components-and-constraints-of-cancer-multidisciplinary-team-meetings.pdf (ergonomics.org.uk)