Innovation
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Innovation
Our innovation award showcases staff who strive to achieve and who implement or embrace ideas or solutions that result in new or improved services or ways of working.
Andy Steggles, Patient Experience Officer
Andy’s innovation in developing a digital patient storytelling platform is transforming the way patient voices are heard and acted upon across the Trust. This initiative has created a powerful mechanism to ensure a diverse range of patients and service users can share their experiences in a safe, respectful, and impactful way.
Family Activation of Rapid Response (FARR) Team
The FARR project is a great example of innovation with impact. Through a multilingual, user-friendly app, it empowers families - especially non-English speakers, to activate rapid response when their child’s health deteriorates, supporting Martha’s Rule and addressing health inequities. The team have created a robust, human-centred tool that enhances safety, reduces harm, and improves communication.
General Surgery Team
To reduce rising reattendance rates, a digital follow-up pathway was developed and piloted by the General Surgery Team to improve patient experience, detect complications early, and reduce emergency visits. The goal was to improve outcomes, reduce reattendances, and deliver patient-focused digital care, all of which have been achieved - resulting in a safe, efficient, and scalable model for post-op care.
Lily Chapman, Occupational Therapist
Lily has developed a Discharge Decision-Making Tool that supports patients with cognitive impairments during discharge planning. Using symbols, words, and structured questions, it helps staff follow the Mental Capacity Act, involve patients appropriately, and document decisions clearly. The tool empowers therapists to complete assessments independently and improves efficiency.
Teresa Backhouse, Orthotic Technician
Teresa identified a recurring problem for diabetic and wound care patients needing temporary footwear and created the “Sidney Strap” — a standalone, self-attaching extension that Orthotists can carry and apply on the spot. This simple solution speeds up patient discharge and improves efficiency across clinics. Her team now can’t imagine working without it.