Quality patient care

We will work together to deliver high quality care for our patients, families, carers and communities.

Our focus this year:

  • Embedding our Quality Strategy to improve patient outcomes
  • Quality Improvement Portfolio delivering CQC recommendations
  • Improving safety through better use of data, intelligence and insights
  • Demonstrating a responsive culture when things go wrong through learning and improving
  • Listening and learning from patient experience and collaborating with people and communities to improve quality and access to services
  • Fundamental standards of care and embedding a ‘just culture’ of learning and continuous improvement

Staff member taking car of a patient sitting in a chair