Busiest ever winter
Our analysis of December and January shows we had our busiest ever Christmas and New Year at our hospitals.
Attendances in December were 13% higher than planned and 23% higher for patients over the age of 65. The 3% increase in emergency admissions (particularly older and very poorly patients) impacted significantly on our capacity and flow over this period.
Flu and Norovirus came much earlier this year than previous years, with both peaking over the Christmas period, affecting bed availability both in NUH and the community. The cumulative effect of all of these factors made this Christmas and New Year period the busiest on record for NUH.
Read more here.
In an emergency
In an emergency you should call 999 for an ambulance to go to your nearest Emergency Department (A&E).
What does 'an emergency' mean?
An emergency is a serious injury or life-threatening problem such as:
- loss of consciousness
- severe breathing difficulty
- heavy bleeding
- severe chest pain
- suspected broken bones
- deep wounds (such as stab wounds)
- swallowing something harmful or poisonous
- a drug overdose.
Remember that the Emergency Department and 999 should only be used in emergencies - using them for minor problems puts other people's lives at risk.
Arriving by ambulance does not give you priority over other patients with similar problems who have come by car or public transport.
What to do when you phone 999:
Follow any instructions the ambulance service call handler may give you.
Don't move the patient if:
- They may have hurt their back or neck, or have any other injury that may be made worse by moving them
- The person is in shock and needs your constant attention.
Who to contact if it's not an emergency
How to register with a GP
To register with a GP practice you need to live within their practice boundary and they must be willing to accept you. To find a practice near you visit the NHS Choices website.
Read more: How to register with a GP
GP extended opening times
Many GP practices now offer early morning, evening and weekend appointments. Practices with extended opening hours are listed here.
Read more: GP extended opening times
Out-of-hours GP service
If you or your family needs urgent medical care when your GP surgery is closed (Monday to Friday 6.30pm-8.00am; Saturday, Sunday and public holidays 24 hours) phone the usual surgery number and your call will be re-directed to the GP out-of-hours service.
Read more: Out-of-hours GP service
At the NHS Walk-in Centre at London Road, Nottingham, the 8am-8pm Health Centre on Upper Parliament Street and Clifton Nurse Access Point in the Clifton Cornerstone, you can see an experienced nurse for treatment of minor injuries and illnesses.
Nottingham Walk-in Centre is open every day including weekends and bank holidays between 7am and 9pm.
Seaton House, London Road, Nottingham NG2 4LA
Tel: 0115 883 8500
8am to 8pm Health Centre is open from 8am to 8pm every day of the year for both drop-in and appointment services.
79a Upper Parliament St, City Centre NG1 6LD
Tel:0115 883 1960
You can also see a nurse at the Clifton Nurse Access Point in the Clifton Cornerstone - open 10am until 6pm Thursday, Friday, Saturday, Sunday and Monday (closed Tuesday and Wednesday).
Clifton Cornerstone, Southchurch Drive NG11 8EW
Tel: 0115 878 6100
Pharmacists are highly qualified healthcare professionals, who offer a wide range of services including advice on medicines and other health problems. A pharmacy is often the first point of call for all your health needs and it could save you a trip to your GP.
Read more: Your pharmacy services
Bank holiday pharmacy opening times
Pharmacies in Nottingham City that are open over the bank holiday are listed here:
Read more: bank holiday pharmacy opening times
Find a pharmacy
To find your nearest pharmacist, visit the NHS Choices website or telephone NHS 111 or download a list of pharmacies with contact details and opening times..
How to find us
Our Emergency Department is based at the Queen's Medical Centre on Derby Road in Nottingham.
How to get to the QMC Emergency Department.
How to contact us
You can call the Emergency Department on 0115 924 9924 and ask for ext 63675.
Nottingham University Hospitals NHS Trust
Main switchboard: 0115 924 9924