Here to help image

Volunteering opportunities

General Information

The minimum age for volunteering in our clinical areas is 16, however we do not place under 18s within our children's or maternity wards. Travel expenses may be claimed within a maximum 20-mile radius of NUH for car users or for public transport when using the appropriate bus fare. Volunteers are encouraged to use public transport/park & ride.

Meal vouchers can be claimed in certain circumstances. All candidates will be required to undergo an enhanced disclosure check through the Criminal Records Bureau appropriate to their role and in line with current government legislation. All DBS checks are free for volunteers. A uniform and training is provided.

We have various placements available, highlighted below are some of the opportunity’s currently on offer:

Hayward House (Palliative Care)

Roles include:

  • Supporting the Day Therapy team,Hayward House image
  • Meet and greet the day patients  
  • Giving refreshments,
  • Various craft activities put on by Day Therapy
  • Assisting with lunches
  • Sharing conversation
  • Evening Reception Duties’

Meet and greet (limited places)

This role includes:

  • Meet and greet image to display a welcoming, helpful, friendly and courteous attitude to patients, visitors, staff and colleagues
  • to act as a contact point welcoming people into the hospital
  • to provide clear and accurate directions/escort people to their destination


Generic hospital ward role / Mealtime assistant

This role includes:

  • Generic hospital ward role / Mealtime assistant image helping at mealtimes/making drinks for patients/relatives 2-4 hours of their time per week
  • providing help and assistance
  • offering encouragement and support
  • being an advocate for patients
  • meeting and greeting visitors to the ward/helping with directions
  • answering telephones and taking messages
  • escorting patients

Patient and public involvement volunteering

Patient Public Involvement Representatives  

 Roles include:

  • PPI Image Cleanliness and catering audits
  • Involvement in improvement projects
  • Food tasting
  • Interview panels
  • Patient Partnership Group (with additional roles)

Days/hours vary according to need  

Tram meet and greet

This role includes: 

  • Tram meet and greet image 2-4 hours of their time per week
  • volunteer internally and externally
  • offer direction and escort
  • covering internal and external role on the tram platform and tram reception desk



Spiritual and Pastoral Care

Picture of spiritual and pastoral care volunteers This role includes:

  • ward visiting
  • chapel and Sunday services duties
  • eucharistic minister





QMC Hospital Library (Non-Medical)

Library image QMC Hospital Library (Non-Medical) Volunteers urgently needed

The QMC Volunteer Library room continues to be a popular place for patients, staff and visitors to browse and loan books, whilst utilising the Library room as a quite space to come away from the intense acute hospital environment.

Volunteers duties:

  • Manage the Library room and Reception desk
  • Process book donations
  • Purchase new books
  • Facilitate in-house library loan trolley services

Frequently asked questions

Is there an age limit to volunteer?

Whilst we do accept volunteer’s from16 and above, we do have limitations on the types of wards and roles we place younger volunteers within (16-18).

There is no upper age limit to volunteer.

How much time per week do you require for volunteering?

All volunteers must be able to offer a minimum of two hours per week.  We request applicants to commit to a six months volunteering period minimum with our hospital.

How do I become a volunteer?

For an application form to be sent to you by post please call our application line 24 hours a day.

Tel: 0115 849 3318 Ext: 65318

You can also email a request to or download and complete an application form. 


Do I need references?

You are required to supply full details of 2 people who know you well (i.e. have known you over 3 years) and can supply a reference, (these individuals cannot be related to you) But have consented to act as referees on your behalf.

All reference requests will be followed up and verified through the organisation’s Human Resources Department and Only professional E-mail addresses will now be accepted from recognised institutions such as, Employers, Voluntary Organisations, and Religious institutions. 


Do I need a DBS?

A Disclosure & Barring check will be carried out through the organisation’s Human Resources Department at no cost to the volunteer.


Will I have to attend an interview?

All potential volunteers are invited to attend an interview with two members of the voluntary services team. All potential volunteers will be given the opportunity to ask questions at interview.

Full details of the volunteer recruitment process and next steps are explained at the end of the interview.


Will I choose where I want to volunteer?

All placements are subject to availability at the time of recruitment and whilst we will try to accommodate request for placement areas if possible.

We do ultimately have to place volunteers in the areas the Trust deems the most in need of volunteers. We must also consider based on recruitment the safest and most suitable placement for each individual recruited. 

Can I be reimbursed to cover my expenses while volunteering?

It is unreasonable to expect volunteers to be out of pocket because of their involvement in volunteering for NUH. Volunteers can be reimbursed for travel expenses up to a 20 mile radius either via bus, Car, Bike, Bicycle 

Medilink Bus travel will be free with volunteers ID badge

Volunteers are NOT given a free car parking pass for your site. Volunteers parking on Trust premises will have to forfeit payment for car parking at their own expense.   

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