Visiting arrangements during COVID-19

Welcome to Nottingham University Hospitals

We know how important visiting is to patients and their loved ones. We constantly monitor and review our visiting policy in light of national guidance, cases of Covid-19 in our hospitals and community rates of the virus.

Covid-19 remains a threat to vulnerable patients and therefore healthcare environments are required to maintain some risk-assessed measures to balance the need to control the spread of Covid-19, keep our patients, staff and communities safe, and support the mental health and emotional wellbeing of our patients and their families.

As long as the ward you are visiting doesn’t have any active cases of transmissible infection (e.g. Covid-19 or Norovirus) then visiting will be permitted. Each patient may have up to 2 visitors at the bedside.  The people visiting no longer need to be the same people every time.  

If you are attending an outpatient appointment, you can bring one adult to accompany you, if you wish, however patients who are able to attend alone please do so. 

View the latest visitors code here

Visiting and Accompanying Patients in All Wards and Departments (May 2022)[pdf] 837KB

What we ask of you when you visit

What we ask of you when you visit

  • All visiting must be arranged in advance, contact the relevant ward to check visiting is possible, book a time and discuss arrangements. You will find the ward contact numbers here.
  • You must not visit if you are unwell and will need to answer a Visitor Viral Questionnaire to confirm you are not unwell at each visit. See the questions below.
  • Please go directly to the area you are visiting and avoid going to other areas of the hospital before your visit
  • Please use the nearest entrance to get to the ward you are visiting. See our campus maps here
  • You will be required to wear a hospital surgical face mask during your visit which you can obtain from the hospital entrances. If you are unable to wear a mask you will need to show us proof of exemption and will be asked to wear a visor instead.  If you are exempt, please consider whether you are vulnerable and whether it is appropriate for you to visit the hospital, wards are all able to facilitate virtual visiting.
  • Depending on where you are visiting you may be required to wear additional PPE such as gloves and apron, staff will support you in these incidences.
  • Please wash your hands on arrival at the hospital, throughout your visit and when you leave or use the hand sanitiser provided
  • Please bring as few personal belongings with you as possible.
  • Do not eat or drink whilst on our wards.
  • Do not wander around the ward or interact with other patients.
  • A visitor to our adult wards does not need to be the same throughout a patient's stay. We ask the next of kin to be responsible for co-ordinating who attends for a visit.
  • Please be aware that children under 16 are not routinely allowed to visit unless there special circumstances. If you are unsure, please speak to the Ward Manager.

For patients who are on wards with active transmissible infections we are unable to permit face to face general visiting but all wards can help to facilitate virtual visiting.   

Where a patient may be coming towards the end of life or are critically ill in these areas with active transmissible infection, then please discuss with the nurse in charge to organise safe visiting,  we know that this is a very difficult time for you and your loved one and we will do everything we can to support you.

Compassionate Visiting

Compassionate Visiting

In addition to the above for general visiting, we are committed to continue supporting compassionate visiting, allowing more individualised visiting arrangements where required, for example a patient may:

  • Be critically ill or receiving end of life care,
  • Require carers to support with learning disabilities,
  • Require carers to support with dementia
  • Be receiving particularly difficult news.
  • Require assistance with their communication or to meet their health, emotional, religious or spiritual care needs
  • They are there to support through antenatal and scan attendances, induction of labour, during labour, as well as in the postnatal period

Emergency Department visiting

If you are a patient in our Emergency Department, you can have one adult accompany you. However, it is important to note that this will be reviewed if the department is crowded. If you can come alone, please do so.

Critical Care visiting

Please contact the department do discuss visiting arrangements.

Report an issue

If you see an area that is need of cleaning, please report it to member of staff.