
Quality, safety and experience
Our quality priorities 2020/21
Priority 1
Improve patient experience
What |
How |
Improve patient, family and carer experience of loved ones with dementia |
|
Improve the quality of complaint investigations and responses |
|
Provide timely and useful patient information |
|
Priority 2
Improve patient safety
|
Priority 3
Improve clinical effectiveness
WHAT |
HOW |
Improve the way we plan and respond at the end of life with patients and families |
|
Improved Local Surveys Programme |
|
Align improvement resources to support the delivery of Trust objectives |
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