Performance and progress

Every month we publish how we are doing against the main indicators for safety, quality and experience.

Integrated performance report

Our integrated performance report is published monthly and includes a set of indicators covering the main aspects of the Trust’s performance relating to safety, quality and experience. It gives the public and staff better quality information about the performance of our hospitals in the areas that matter to them.

Cancelled operations

NUH remains the only trust in the country to publish ‘on the day’ and ‘prior to the day’ cancelled operations figures, to give a full picture of our performance.

Our infection rates

Our infection rates are lower than ever and we continue to see year-on-year improvements.

We are doing everything we can to prevent and reduce the risk of our patients catching an infection during their stay with us, but we also need your help.

  • Hand hygiene is the simplest and most effective way to prevent infection. It is important that hands are washed with soap and water regularly and dried properly, especially before eating and after going to the toilet.
  • Visitors must clean their hands on entering a clinical area (where there are patients) and before and after contact with a patient.
  • We also encourage patients and visitors to help us to prevent infection by asking our staff if they have washed their hands.
  • Please remind staff if the antiseptic hand gel container is empty.
  • Please tell staff if you notice that any areas of the ward or department are not clean.
  • Patients and visitors should remember not to touch any drips, drains or catheters that may be put in during their hospital stay, to prevent transferring bacteria (bugs) from their hands.
  • People should not visit someone in hospital if they are suffering from a cough or cold and must not come to visit if they have diarrhoea and/or vomiting.
  • Visitors should not eat or drink in wards and other clinical areas.