Private patients at Nottingham University Hospitals

  1. Can I be treated at Nottingham University Hospitals as a private patient?
  2. Where do I start?
  3. What can I expect?
  4. Private health insurance
  5. Self-funding patients
  6. How will I be charged?
  7. Coming to hospital
  8. Queries and questions

Can I be treated at NUH as a private patient?

Nottingham University Hospitals NHS Trust is first and foremost an NHS hospital. However, we also welcome private patients from both the UK and overseas.  We have contracts with all the major UK health insurance companies.

By choosing to have your treatment as a private patient within an NHS hospital, you are assured of a comprehensive range of general and specialist medical services on-site.

Our operating theatres are fully equipped tocarry out a wide range of surgical procedures.

Supporting the NHS

The additional income generated from private patients being treated at NUH is invested in hospital services to the benefit of all our patients.

Where do I start?

If you have private health insurance, either personally or through your employer, and would like to talk to someone about the possibility of being treated at NUH as a private patient, please feel free to mention this to your GP or consultant.  You can also email us directly at privatepatients@nuh.nhs.uk. Please be aware, however, that not all of our consultants see patients privately.

What can I expect?

  • As a private patient at NUH, you will be seen and treated personally by your consultant at all times
  •  You will have all the security and assurances expected of one of the country’s largest NHS teaching hospitals
  • By having your private treatment in an NHS hospital you can rest assured that there is a full range of general and specialist medical services on site – 24 hours a day
  • There will always be a doctor who can see you in an emergency.  There is back up from a wide range of on-site expert care, including specialist nurses and therapists
  • Some specialities have equipment that is not available in local private hospitals 

However, we have no dedicated private facilities at NUH; you will stay on a normal NUH ward.  We will endeavour to provide you with a single room, but this cannot be guaranteed.

Private health insurance

If you have private health insurance and wish to be treated privately at NUH, you should contact your insurer to check that your policy covers you.  Your insurer will explain the cover available to you.  Some policies restrict cover, while others restrict access to certain hospitals/specialities, so you need to be fully informed before you make your decision.  We recommend you do this before arranging any private consultation, diagnostic tests or treatment. 

Self-funding patients

If you do not have private health insurance but are considering paying for your treatment yourself, please discuss this with your consultant, or e-mail the private patient team at privatepatients@nuh.nhs.uk who will be able to advise you on costs.  For some procedures we may be able to offer a fixed price package which compares favourably with prices charged by local private hospitals.

How will I be charged?

Insured patients

The hospital and the consultant normally send separate invoices. If you have surgery there will also be an invoice from the consultant anaesthetist.

In many cases the hospital is able to send your invoice direct to your insurance company.  If you receive an invoice from the Trust for your hospital fees and/or invoices from your consultant(s), you should forward these to your insurance company as soon as possible.

If you do not provide us with full details of your insurance policy and relevant authorisation number, we will invoice you for direct settlement and expect payment within 30 days.

Self funding patients

If you are a self funding private patient (i.e. you do not have private health insurance), we require payment of hospital fees in advance. Failure to pay in advance may result in your consultation, test or admission being cancelled. We will usually provide you with an estimate of the cost of your treatment. 

We accept all major credit and debit cards, except American Express.  Payment by cheque or banker’s draft must be received seven days before your admission to allow for bank clearance.

Coming to hospital

Patients covered by private health insurance should bring all their policy documents with them, including evidence of cover. This is usually a pre-authorisation code provided by your insurer. This is our guarantee of payment. 

Please be aware that you are personally liable for any charges incurred that are not covered by your insurance company.  We will ask you to sign an Undertaking to Pay form.

Self-funding patients should bring a form of payment with them if they have not already paid.

Queries and questions

E-mail: privatepatients@nuh.nhs.uk

Telephone: 0115 924 9924 ext 55682 (City) or 70065 (QMC)

NHS Nottingham University Hospitals
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