During your stay


We understand that you may be anxious about coming into hospital.

If you have any questions or concerns at any time, please speak to a member of staff.

Your medicines

Please let our staff know if you have brought any medicines or tablets into hospital with you. While in hospital, you may be prescribed different medication.

We use your own medicines where possible and, if still required, these will be returned to you when you are ready to leave hospital.

If you have questions or need help with your medication, please speak to your nurse.


Meal times matterMealtimes on our wards are 8am-9am (breakfast), 12pm-1pm (lunch) and 5pm-6pm (dinner).

During mealtimes we try to stop all other activities on our wards. This prevents unnecessary interruptions. Our nurses, catering staff and volunteers will be available to help serve the food and give assistance to patients who need support.

A hospital menu will be available by your bedside or in your bay.

Food is always available on our wards. Please ask one of our nurses if you would like something to eat, especially if you have missed a meal because you have been away from the ward or nil by mouth for tests.

We offer a range of extra menus for patients with special dietary requirements and needs, including meals for cultural or religious beliefs and those with therapeutic needs. Please let our nursing teams know if you have any special dietary needs.

Wifi access

wifi spark logoNottingham University Hospitals have teamed up with WiFi SPARK to provide wifi access during your hospital stay.

Prices are: 

  • £3.20 for three hours 
  • £6.00 for one day
  • £12.00 for a week
  • £17.50 for a month
  • £70.00 for six months
  • £125.00 for one year

For more information about how to access the wifi please see the information folder by your bed.

If you need any assistance with WiFi in our hospitals, please call 0344 848 9555 or email support@wifispark.com for support.

For more information about the facilities available during your stay in hospital please see the information folder by your bed.


0369 Patient Safety Interactive PDF Andy Buttery OCT2016_Twitter Assets V22

8 simple steps to help keep you safe

We’ve developed a new Patient Safety Guide to help you prepare for your hospital stay and be safe in our care.

The online guide is easy to navigate and has links to videos, podcasts, leaflets and websites. Find out what we can do together to ensure you have a safe stay at our hospitals.

You can access the guide here.

Click here to read our leaflet about preventing blood clots in hospital. 


Contact PALS

Tel: 0800 183 0204

Email: pals@nuh.nhs.uk

Write to:

NUH NHS Trust, c/o PALS
Freepost NEA 14614
Nottingham NG7 1BR

NHS Nottingham University Hospitals
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