Carers are people who care, in an unpaid capacity, for friends or family members who are ill, frail or disabled. Carers come from all backgrounds and cultures and can be of any age or gender.
NUH is dedicated to supporting carers. This page provides information you might find useful while the person you care for is a patient at NUH. There are also useful links for carers in the community.
Please speak to the ward manager (senior nurse) about how we can support you in your role as a carer.
There are two important documents that many carers find helpful: the 'About Me' document and the carer's passport. You can ask the ward for the 'About Me' document for the person you are the carer for, and the carer’s passport for you.
The 'About Me' document has been developed to help staff get to know your relative or friend, to communicate with them better, help them to feel safe and secure while in hospital and to record how and when you want to be involved.
You can download the 'About Me' document (below) to fill in. When you have done this, please give it to a member of staff on the ward. Alternatively, you can ask a member of staff on your friend or relative's ward for a paper copy to fill in and return.
The carer’s passport is available to the main carer or carers of patients living with dementia or other particular needs.
The carer's passport can be shown to the ward staff. The staff will then let you visit outside the normal visiting hours, or whenever you need to.
By law carers who are providing or intend to provide regular and substantial care have a right to a carer's assessment of need. Find out more here:
If you live in the Nottingham city area, please ring the Nottinghamshire Carers Hub on 0115 824 8824 to discuss how you can get a carers assessment.
If you live in the Nottinghamshire (county ) area you can contact Nottinghamshire County Council on 0300 500 80 80.
Caring for yourself
The role of a carer can be stressful and it is important to remember your own physical and mental health needs. If you are worried about your health talk to your GP.
The NHS Choices website has useful tips on caring for yourself.
Rethink is an organisation that focuses on the wellbeing of carers.
The NHS practical guide to healthy caring will help you if you have caring responsibilities, but it is written to be particularly relevant for those who are about 65 years or older and are new to caring.
Carer's support and useful links
Nottinghamshire Carers Hub
If you are a carer in Nottingham or Nottinghamshire, please contact Nottinghamshire Carers Hub for information about access to support and services:
Caring for young carers
We will ask you if you are a young carer. If we don't, please tell us.
We will advise you where to get help and support and tell you about your eligibility for a young carer's assessment.
If you are not sure whether what you do for someone at home or in your family makes you a young carer, you could fill in this questionnaire. If you are a young carer, you might be entitled to support.
Where can young carers get more help and support?
If you are a young carer and want to talk to someone, you can speak to any member of the ward team. You can also contact our PALS team.
Carers Federation, Action for Young Carers project
You can get in touch with the Action for Young Carers project in Nottingham: