Why is patient safety important?
Patient safety is our number one priority. If you have any questions or concerns please speak to a member of staff.
More than a million people are treated successfully in the NHS every day. Occasionally some patients who are admitted to hospital experience adverse events or harm. These are unexpected and unintended events related to medical care (e.g. an infection caught in hospital, the wrong dose of medication, or a deep vein thrombosis after an operation).
Nottingham University Hospitals has signed up to a national patient safety campaign called 'Patient Safety First', and we are doing everything we can to eliminate avoidable harm.
We are here for you
Our ambition is to be the best acute teaching trust in England by 2016. We believe our patients deserve nothing less.
We asked patients and staff what being the best means to them and we listened to what they said. They told us that patients should always feel cared for, safe and confident in the treatment they receive. Our core values include being vigilant and speaking up to keep patients safe, and having clean hands and a clean hospital so that patients feel safe.
We pledge that we are here for you.
How you can help
It is our responsibility to keep you safe but there are also things you can do as a patient or relative to help us:
- Tell us about your medical history and symptoms in full.
- Know what medications you are taking (or have a list).
- Tell us about your allergies and any problems you have had with medications.
- Tell us about any underlying health conditions such as diabetes, asthma, epilepsy, heart disease and stroke.
- Check that the details on your identity band are correct and if it falls off or is not put on ask for a new one.
- Check your name above your bed and let staff know if it is incorrect or misspelt.
- Ask questions if you have any concerns.
- When a family member or friend is in hospital and has trouble speaking for themselves you can ask questions for them.
- If you are pregnant or you think you might be, make sure you tell the doctor or nurse before you have any treatment, operations or X-rays.
Our patient safety leaflet