If you have symptoms of coronavirus (COVID-19) – a high temperature, a new continuous cough, or a loss of, or change in, your normal sense of smell or taste (anosmia) – the advice is to stay at home for seven days. All members of this household should remain at home for 14 days.

If you think you have symptoms, please do not attend your hospital appointment until you are advised it is safe to do so. Please contact us to rearrange your appointment, or to re-organise treatment and tests.

Infection control

Controlling infections

We can all play our part to help limit and prevent the spread of infection. 

If you are visiting our hospitals for treatment or to see a loved one please take a look at the advice below.

 

Patients

  • If you have not seen our staff clean their hands before they touch you please just say: "Have you cleaned your hands?"
  • Always wash your hands after going to the toilet and before touching food
  • Please use the alcohol gel provided at the entrances to wards and departments
  • Tell a member of staff if you notice anywhere that has not been cleaned properly such as the ward, bathrooms or toilets
  • If you have a drip, drain or catheter that becomes sore please check with your nurse if it needs changing
  • Please take the whole course of any antibiotic medicines you are given
  • You should wash your hair and take a bath or shower as usual at home before coming in for surgery
  • If you have diarrhoea please tell the nursing staff

 

Visitors

  • Please do not visit the hospital if you are unwell with cold-like symptoms or diarrhoea and vomiting symptoms
  • Please do not sit on the bed. If there are no chairs available please ask a member of staff to provide you with one
  • Any children visiting must be supervised all the time, so that they do not touch equipment or dressings
  • Make sure you wash your hands on the ward or use alcohol gel before and after visiting a patient in hospital, and follow advice on notices of side room doors
  • Check how many visitors are allowed in at any one time

 

If you have any concerns or questions about cleanliness or infection control please speak to the nurse-in-charge on the ward or contact our infection prevention and control teams on:

Tel: 0115 9249924
Ext: 63866 (QMC) or 55578 (City Hospital)

You can read our 'Welcome to NUH Visitors Code[pdf] 823KB' document.