11 January 2018
Impact of winter pressures on your appointment/operation - update
We declared a business continuity incident on the morning of 3
January in response to the exceptional post-Christmas pressures on
our services following an increase in respiratory and frail elderly
attendances and admissions. This has coincided with an increase in
confirmed cases of flu and sicker patients requiring admission to
our hospitals. This incident was stepped down on 8 January.
Thank you to the extraordinarily hard work of staff we have
continued to provide safe care to our patients.
We had already significantly reduced the number of routine
operations planned over the coming weeks as part of our winter
plan. NHS England last week asked all hospitals (including NUH) to
consider cancelling additional outpatient and routine operations
for the remainder of January to alleviate the current pressures on
NUH has reviewed these recommendations and has taken the
decision to cancel more activity where there is a clear benefit to
patients of freeing up clinical staff and beds where this will make
a difference to restoring flow, capacity and supporting discharge
across our emergency pathway. Approximately 100 non-urgent
operations, 500 outpatient appointments and 40 daycase procedures
have been cancelled to date. We apologise to those patients who are
affected and will be in touch to rearrange their surgery and
appointments at the earliest opportunity. We have not cancelled any
cancer or urgent operations.
We will be reviewing non-urgent activity up to 48 hours ahead
each day for the remainder of the month, only cancelling activity
where we need to and where such decisions relieve the pressure on
our busy emergency pathway.