09 August 2017
NUH initiative to improve patients' surgery experience
Award winning work by staff at Nottingham University Hospital is
now being shared across the NHS nationally, with a new video
promoting the benefits of the programme and encouraging other
organisations to adopt the same approach.
The Think Drink project is the first of its kind in the UK and
was developed following feedback collected from theatre teams from
patients who underwent surgery.
Since the new initiative has launched patients have reported
feeling less nauseas after surgery and staff have noticed they are
recovering from the anaesthetic more quickly, as a result of
keeping hydrated pre-operation.
Maria Shallow, Acute Pathway Lead Nurse at NUH said: "We founded
'Think Drink' in direct response to wanting to give our patients a
better experience and changing the culture of how we prepare our
patients for theatre throughout our organisation.
"I feel immensely proud of what our teams and clinicians have
achieved and never thought we would ever see the fasting times
reduced from up to 12 hours to just three and a half
hours. This project has been a great example of how working
together as a multidisciplinary team you can achieve great changes
with a determined focus to improve our patient's experience."
The Think Drink team is made up of staff from across NUH
including anaesthetists, surgeons, theatre and ward nurses, safety
leads and dieticians, the project leads have developed and
introduced guidelines for staff to enhance decision making, as well
as education and training on the importance of reducing excessive
An approved drinks list has also been developed allowing
patients to choose from a wide selection of drinks, instead of just
water, including tea, coffee, squash and still energy drinks.
Gillian Radcliffe, of NHS England's Insight & Feedback Team,
part of the Patient Experience Division, said: "Their (NUH's)
evaluation already shows that patients are much happier. Not only
that, but staff are seeing faster recovery from the anaesthetic,
with less nausea.
She added: "The trust's Think Drink project has overturned the
old ways of thinking and reduced fasting times that were typically
between nine to 12 hours down to just over three hour."
NUH staff won the Friends and Family Test and Patient Insight
Champion award, at the 2017 Patient Experience Network Awards.
View our short video on YouTube here: https://www.youtube.com/watch?v=PFqZghzDp6o