Advice for patients coming to our hospitals
Depending on your circumstances, you could be coming to our hospitals as:
- an outpatient – you'll go to hospital for an appointment, but not stay overnight
- a day patient (day case) – you'll be given a hospital bed for tests or surgery, but will not stay overnight; this can include treatments such as minor surgery, dialysis or chemotherapy
- an inpatient – you'll stay in hospital for 1 night or more for tests, medical treatment or surgery
Below is some useful information for patients coming to our hospitals.
What to bring with you
Bringing the following items with you which will help make your stay more comfortable.
- Admission letter if you have one
- Any medication you have been taking in the original packets or containers, and/or your repeat prescription list
- Contact details of your close relative or friend, your GP and any care agencies that support you
- Care Plan if you have one, and any other information about how to look after you
- Glasses, hearing aids, and dentures with cases or pots labelled with your name
- Any mobility aids you use such as walking stick or frame to help you move around safely
- Nightwear - such as a dressing gown and slippers
- Things that help you sleep - such as earplugs, eye mask, fruit or herbal teabags if these are helpful
- Toiletries - including toothbrush, toothpaste, shower gel, deodorant, hairbrush, shaving items etc
- Something to do - such as magazines, book, and a pen and paper for thoughts or questions
- Mobile phone with charger and earphones if you like to listen to music. Free Wifi is available andTV (pay to view) and radio are available at some bedsides
- Small amount of money for papers, snacks, drinks etc.
We encourage our patients to keep moving as it helps them feel more positive and has a beneficial effect on wellbeing. To help this we ask you to also bring clothing such as daywear, underwear, socks and comfortable well fitting shoes.
If possible please bring your items in a soft foldable bag.
Please note that the trust accepts no liability for any loss, damage or theft of any property belonging to a patient, except where the property has been deposited with the Trust for safekeeping.
Sleep well in hospital
Top tips for sleeping well in hospital
Everything about our physical and mental health is better when we sleep well. Here are a few tips that we hope you will find helpful:
- Move about as much as you can during the day as this will help you to sleep better
- Talk to staff about your usual getting ready for bed routine and bedtime, they will try to help you follow your usual pattern
- Discuss with the nurse looking after you when and why they might need to wake you during the night
- If you have a comforting item that helps you to sleep at home, ask staff whether you can bring it in
- Use earplugs and an eye mask to reduce noise and light. Please ask your nurse for some if you would find them helpful
- If you have a mobile phone and earphones try using a relaxation, mindfulness or sleep app
- Avoid looking at phone screens for an hour before sleep. Their blue light reduces natural sleepiness and keeps us awake
- Sleep is hard to come by if you are hungry. Various snacks are available on the ward. Please don’t hesitate to ask for something to eat
- Decaffeinated drinks are available to help you avoid caffeine. Caffeine keeps some people awake. Staff can also make you a drink using your own herbal or fruit teabags
- Let a nurse know if you are hot, cold, worried, uncomfortable or in pain at any point during the night
- Ask staff to adjust lighting or reduce noise – they really do want you to sleep well
We are sure you will understand that it might be necessary for staff to monitor you and to give you medicines or other care during the night. They will only wake you if it is absolutely necessary.
Sometimes patients near you will also have to receive care or be moved during the night. Other patients might need to be brought to the ward. Staff will try to do everything as quietly as possible.
If you feel you are not a good sleeper at home, free courses are available to help you sleep better. For example, Sleepstation https://www.nhs.uk/apps-library/sleepstation/