Why choose us?

Patient experience

  • We perform very well when compared with peers for Emergency Department and inpatient ‘friends and family’ test scores and response rates 
  • Our Trust Board receives patient stories which describe our patients’ experiences at NUH every month at its public meeting
  • In February 2014, the Care Quality Commission (CQC)  published our inspection report and concluded we were a ‘good trust’: safe, caring, effective, responsive and well-led. The CQC return to inspect our hospitals in September 2015
  • We have among the shortest waiting times for planned operations in the country (as measured by referral to treatment within 18 weeks)

Patient safety

  • In 2014/15, we had 19% fewer falls and 21% fewer harmful falls
  • We had 52% fewer avoidable stage 3 pressure ulcers
  • It is now over two years since we reported a stage 4 (the most severe) pressure ulcer (as of April 2015)
  • In 2014/15 we further reduced ‘on the day’ cancelled operations by 27% and have done better than the national standard for 15 consecutive months (as at April 2015)
  • Our doctors and nurses are using hand-held devices across each of our wards to record observations, communicate patient needs and handover care
  • We have expanded shared governance (frontline staff leading change at local level) and now have 23 active Unit Practice Councils
  • We also had fewer deaths from severe sepsis, are more quickly treating deteriorating patients and significantly improved safety in theatres

NHS Nottingham University Hospitals
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