Emergency Department

Nottingham University Hospitals NHS Trust Emergency Department is based at the Queen’s Medical Centre campus on Derby Road in Nottingham. You can call the Emergency Department on 0115 924 9924 and ask for extension 63675.

It is one of the biggest and busiest Emergency Departments in Europe – providing unscheduled care for an average of 450 patients per day, with over 164,000 attendances per year.

Improvements were made last year to provide separate ED entrances for adults and children.

What is an emergency?

An emergency is a serious injury or life-threatening problem such as loss of consciousness, severe breathing difficulty, heavy bleeding, severe chest pain, suspected broken bones, deep wounds (e.g. stab wounds), swallowing something harmful or poisonous or a drug overdose.

In an emergency you should call 999 for an ambulance to go to your nearest Emergency Department (A&E).

Follow any instructions the ambulance service call handler may give you.

Don’t move the patient if:

• They may have hurt their back or neck, or have any other injury that may be made worse by moving them
• The person is in shock and needs your constant attention.

Remember that A&E and 999 should only be used in emergencies - using them for minor problems or because you have no transport puts other people’s lives at risk.  Arriving at A&E by ambulance does not give you priority over other patients with similar problems who have come by car or public transport.

Right Care, First Time
 

Feeling under the weather?

Try self-care – A well-stocked and secure medicine cabinet will help you treat many common illnesses.  Colds, coughs, indigestion and many other minor complaints can all be treated with medicines available over the counter.  Always follow the instructions on the medicine label, and consult your doctor if the illness continues or becomes more severe.

Need advice for minor health problems?

Speak to your pharmacist – Your nearest pharmacy can give on-the-spot advice and sells remedies for a wide range of problems including stomach upsets, aches and pains, allergies, coughs and colds. 

Have a minor illness or injury?

You can go to an NHS Walk-in Centre. At the NHS Walk-in Centres you can see an experienced nurse or doctor for treatment of minor injuries and illnesses. There are Walk-In Centres at London Road, Nottingham.

Need advice on a health problem?

You can call NHS Direct 24 hours a day on 0845 46 47 for a confidential nurse-led telephone assessment and advice service that can point you in the right direction for further treatment. A health information text phone service for the deaf and hard of hearing is available on 0845 606 4647. You can also find health information at www.nhs.uk.

People in Nottingham City can also call the ‘111’ service. You should call 111 if it’s not a 999 emergency but you don’t think it can wait for an appointment with your GP, or if you don’t know who to call for medical help. Calls to the 111 service are free to the caller from both landlines and mobile phones.

Do you need to speak a doctor?

Call your GP for an appointment. You can still call your GP out of normal hours and your call will be handled by the out-of-hours service. There are also GP-led health centres opening where you will be able to see a GP without being registered with them. The GP-led health centre in Ashfield Health Village is open from 8am-8pm, 7 days a week.

Have you got a health problem that won’t go away?

Please speak to your GP. If you aren’t registered with a GP and want to get registered, go the NHS Choices website or call 0800 183 0456 (for Nottingham City) or 0800 028 3693 (for Nottinghamshire County) for details of practices in your area.

Do you need to see a dentist?
You should call your usual dentist for an appointment. If you need urgent NHS dentistry out of normal hours, please phone the dedicated NHS Direct helpline on 0845 603 1407 and speak to a dental nurse.  You will be assessed and directed to an appropriate service. This could either be a specialist out-of-hours dental service or a dental practice.

In addition, an emergency dental service is available most days of the week at the Nottingham NHS Walk-in Centre on London Road.  Phone NHS Direct on 0845 46 47 or use www.nhs.uk to find opening times.

Contact Details

Nottingham University Hospitals NHS Trust
QMC campus
Derby Road
Nottingham
NG7 2UH

Main switchboard 0115 924 9924

How to find us

Click here to find out how to get here.