Freedom of Information - Publication Scheme
Part 2: The Classes of Information
The information is grouped into broad
categories as follows:
1.
The NHS and how we fit
-
Our position in the NHS
- Local NHS structure
2.
Who we are
-
Information about the Trust Board
-
Organisation and Management of
Services
-
Working in Partnership with other organisations
3.
Financial and funding information
-
How we manage our financial
resources
-
How we purchase supplies and equipment
4.
Corporate Information
-
Strategic plans
-
Annual Plan and Annual Report
5.
Aims, targets and achievements
-
Financial Targets
-
Performance Monitoring
-
Waiting times
-
Service Development
-
Who Monitors the Trust?
6. Our Services
- Services at our Trust
7.
Reports and Independent Enquiries
-
How we will publish reports
8.
Principal Policies and Procedures
-
Range of policies available and
contact information
9.
Public Involvement and
Consultation
-
National and local information
and how to get involved
10.
Regular publications and
information for the public
-
General information
11. Complaints
-
Complaints procedure and who to
contact
12.
Human
Resources
-
Staff Charter
-
Current HR programmes
-
Vacancies
-
Health Safety and Well being
-
Who to contact
13.
Press and media releases
-
Contacts
-
Media Releases
14.
Environmental Information
-
Who to contact
15.
This Publication Scheme
-
Changes to the scheme
-
Cost of Information
-
Copyright
The Publication Scheme will be available in both hard copy and on
our website
www.nuh.nhs.uk
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1. The NHS and how we fit
The National
Health Service (NHS) is a very large part of the public sector. A full list of
all the NHS Trusts can be found on
http://www.nhs.uk/.
A list of
NHS Services local to Nottingham can be found on
http://www.nottingham.nhs.uk/,
or see the
NHS East Midlands site for information about other NHS
organisations within the health community: http://www.eastmidlands.nhs.uk/.
The
strategic direction of the Trust is guided by the Department of Health and the
principles set out in the NHS plan. The Department of Health website can be
found at
http://www.dh.gov.uk/ and
has links to key national strategies that guide the NHS nationally.
Our website
shows how we fit into the NHS across the area we serve
www.nuh.nhs.uk. The
Trust’s Annual Plan describes how we plan to meet national objectives and local
needs and the Annual Report gives a yearly update about our achievements
2.
Who we are
The Trust offers
a wide range of clinical services to the local population of Nottingham, and
patients from further away. We work in close collaboration with primary care
trusts and local general practitioners (GPs).
Our website
-
www.nuh.nhs.uk - shows how we fit into
the NHS across the area we serve. The Trust’s Annual Plan describes how we
intend to meet national objectives and local health needs and the Annual Report
gives a yearly update about our achievements
Organisation of
the Trust
The Trust Board
of Directors oversees the work of this organisation. Our Trust Board has six
Non-Executive Directors, including the Chairman, and five Executive Directors.
These Directors have voting rights and legal responsibility for oversight of the
work of the Trust. The full membership of the Board is shown below.
All Trust Board
Directors can be contacted by e-mail, via our website
www.nuh.nhs.uk
or by contacting them via the Trust Secretary (see above).
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Deputy Chief Executive
and Director of Nursing |
Miss. Jenny Leggott |
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Trust Board
meetings are held on the first Thursday of every month (unless otherwise
indicated). You are welcome to read the agendas and papers on our website, or to
come along to the public session of the meeting and listen to what goes on.
Each month our website contains the latest Board papers. If you do not have
access to the Internet you can request a copy of the papers from the Trust
Secretary’s office.
Mike O’Daly
Trust Secretary
Trust HQ
C Floor, South Block
Queen's Medical Centre Campus
Nottingham University Hospitals NHS Trust
Derby Road
Nottingham NG7 2UH
Phone: 0115 924 9924 ext 66429
E-Mail:
mike.odaly@nuh.nhs.uk
Corporate Governance information routinely
available upon request from the Trust Secretary’s office includes:
- Establishment Order
- Standing Orders
- Standing Financial Instructions
- Scheme of Delegation
- Codes of Conduct
- Registers of Interests and Hospitality
Committees
The Board delegates some of its functions and responsibilities to committees and
sub-committees.
The Trust Board committees are:
- Audit Committee
- Remuneration and Terms of Service Committee
- Committee for the Appointment of Chief
Executive
- Committee for the Appointment of Other
Executive Directors
- Advisory Appointments Committee
- Disciplinary Appeals Committee
-
Financial Turnaround
Committee
- Any other such committees as the Board
shall, from time to time, determine.
Information about the committees can also be
found in the corporate governance documents described above.
Organisation of our services
The Trust’s services are organised into 9
Directorates:
- AcuteMedicine
- Musculoskeletal and Neurosciences
- Family Health
- Head and Neck
- Cancer and Associated Specialities
- Diabetic, Renal and Cardiovascular
- Diagnostic and Clinical Support
- Specialist Support
- Thoracic and Digestive Diseases
Further information about our services is
available on our website
http://www.nuh.nhs.uk
Working in partnership with other
organisations
We work in partnership with local communities, alongside our colleagues in the
NHS, local authorities and other organisations in National Service Framework (NSFs)
Local Implementation Schemes in Older People, Diabetes, and Coronary Heat
Disease. Further information about NSFs can be found on the Department of
Health’s website
The Trust has a major role to play in education and research and will continue
the particularly strong links with the University of Nottingham established by
its predecessor Trusts. The wide-ranging expertise in many aspects of clinical
care has developed through teaching and research. Some of these partnerships
will involve sharing information, with agreed protocols and procedures between
organisations regulating how this information is shared.
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3.
Financial and Funding Information
How we manage our
financial resources
The
Director of Finance and Procurement,
Mark Mansfield, has
corporate responsibility for the oversight of the Trust’s finances.
Mark Mansfield
Director of Finance and Procurement
Trust HQ
C Floor, South Block
Queen's Medical Centre Campus
Nottingham University Hospitals NHS Trust
Derby Road
Nottingham NG7 2UH
Phone: 0115 969 1169 ext 55713
E mail:
mark.mansfield@nuh.nhs.uk
The Trust
makes available as much information as possible about the sources, and state, of
our finances. In certain circumstances information intended for future
publication, audit material, personal information, commercial or confidential
information and criminal and regulatory investigative material or law
enforcement material will be exempt from publication.
The Trust
makes available as much information as possible about the sources, and state, of
our finances. In certain circumstances information intended for future
publication, audit material, personal information, commercial or confidential
information and criminal and regulatory investigative material or law
enforcement material will be exempt from publication.
4.
Corporate Information
The Trust will routinely publish a
substantial amount of information.
The Trust’s
Annual Report and Annual Plan will be available on our website or upon request
from the Communications Department.
Contact:
Documents we will publish routinely
include:
Strategic
Direction
Corporate Objectives
Charitable Funds Report
Organisational policies – see Class 8 in which some of the Trust’s principal
policies are listed
Trust strategies
Trust Board papers
Voluntary Services report
If you do not have access to the
Internet, or the documents are not available from the Internet, please contact
the Communications Department.
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Performance
The quality of the services we provide and our
progress towards meeting the targets set by the Government is monitored through
various performance reviews.
The Trust’s
performance is reviewed by the Trust Board every month and the reports are
available to the public on our website. Details on how to obtain copies are
given in Class 2 “ Who we are”
Waiting Times
We publish
information about waiting times for out patient appointments, day case and
inpatient admissions on the National Health Service Website
http://www.nhs.uk/
How we measure our performance
Governance
Governance is defined by the Audit commission as
‘the systems and processes by which health bodies lead, direct and control their
functions, in order to achieve organisational objectives, and by which they
relate to their partners and the wider community. The Board ensures that
governance issues are managed effectively.
Standards for Better Health
The Department of Health published Standards for
Better Health in July 2004. This comprises a set of 24 essential or ‘core’
standards that all healthcare organisations in England that treat NHS patients
should be achieving now, and 13 developmental standards that they should be
aiming to achieve in the future.
By
assessing compliance against core standards as part of the annual health check,
the Healthcare Commission can get an annual overview of how well each
organisation is achieving the basic standards of care that the Department of
Health requires all healthcare organisations to meet.
The
standards cover seven
‘domains’
of activity:
-
safety
-
care environment and amenities
-
clinical and cost effectiveness
-
governance
-
patient focus
-
accessible and responsive care
-
public health
The Trust monitors compliance with these standards
at all levels within the organisation and reports regularly to the Trust Board
and each year to the Healthcare Commission.
For more information, contact:
Debbie Terry
Head of Information Governance
Nottingham University Hospitals NHS Trust
ICT Services
Heathfield House
City Hospital Campus
Hucknall Road
Nottingham
NG5 1PB
Phone: 0115 969 1169, Ext.
57169
Email –
debbie.terry@nuh.nhs.uk
Who Monitors the
Trust?
The Trust is monitored and scrutinised by a number
of external bodies, covering different aspects of its performance, for example
professional conduct, services and adverse events. A list of such bodies is
attached at Appendix 2.
The HealthCare Commission
The Healthcare
Commission promotes improvement in the quality of the NHS and independent
healthcare. It has a wide range of responsibilities, all aimed at improving the
quality of healthcare. The Commission has a statutory duty to assess the
performance of healthcare organisations, award annual performance ratings for
the NHS, through the annual health check, and coordinate reviews of healthcare
by others.
The annual health
check is the system for assessing and rating the performance of NHS healthcare
organisations in England. It is designed to give the public a more accurate
picture of local NHS healthcare organisations, whilst reducing overlap and
duplication in the regulation of healthcare providers, as inspections, audits
and reviews are focused where they are most valuable.
More information can be found at
www.healthcarecommission.org.uk.
6.
Our Services
Clinical Services
Information
about our services is included in Class 1. A directory of our clinical services
will be developed on our website www.nuh.nhs.uk .
Non-Clinical services
Some of our non-clinical support services have been
dealt with in Class 2 Who we are, Class 3 Financial Information and Class 4
Corporate Information.
The non-clinical services include:
- Finance
- Human Resources
- Information Communication
Technology Services (ICT)
- Estates
and Facilities
Comments or questions about our
non-clinical services can be addressed through the Trust’s Patient Advice and
Liaison Service (PALS). (Complaints can be made through the complaint procedure,
as outlined in Class 11.)
Hazel
Kinsella,
PALS Manager
Nottingham University Hospitals NHS Trust
B Floor
West Block
Queen’s Medical Centre Campus
Derby Road
Nottingham
NG7 2UH
FREE PHONE
NUMBERS: 0800 183 0204 or 0800 052 1195
Email:
hazel.kinsella@nuh.nhs.uk
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7. Reports and Independent Inquiries
Class 5 addresses how the Trust is measured by other
organisations, which informs how we measure ourselves. Some of these
organisations also conduct inspections of our services. We will use this section
to inform the public of the results of some of these inspections and
investigations.
We will not
release the results of any inspection prior to the completion of the
inspection process. Similarly, we will not release any information
pertaining to an investigation without the agreement of the inspecting
organisation. Some information that is of a personal and confidential
nature will be excluded from the publication of the inspection reports,
as will any other confidential material. Material relating to the health
and safety of specific individuals, to law enforcement, criminal or
regulatory investigation material or audit issues may also be excluded
form publication.
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8. Policies and
Procedures
The Trust has a large number of policies, which set
out the organisation’s rules and provide guidance to staff.
An identified policy author develops new policies.
Draft policies are then subject to consultation with the most appropriate people
within the organisation, prior to final approval by the relevant committee and /
or the Trust Board. The process is described in the Trust’s policy entitled
“Policies and Procedures, Development, Approval, Implementation and Review”.
The Trust policies are grouped as follows:
- General Governance
- Clinical
- Health and Safety
- Human Resources
Trust Policies are not available to download from
our website. Please contact the Trust Secretary’s office if you require any
copies.
The Trust Secretary
Mike O’Daly
Trust Secretary
Trust HQ
C Floor, South Block
Queen's Medical Centre Campus
Nottingham University Hospitals NHS Trust
Derby Road
Nottingham NG7 2UH
Phone: 0115 924 9924 ext 66429
E-Mail:
mike.odaly@nuh.nhs.uk
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9.
Public Involvement and Consultation
The Trust is
committed to a patient centred service and to ensuring that services are
responsive to the needs of individuals and communities. It welcomes feedback
from members of the public and service users and seeks to facilitate user
involvement tin the development of services at all levels.
Our
Statutory Duty
We
have a statutory duty to involve service users, carer and the public in the work
of the organisation. As stated in class 5, Our Services, we will include this
publication scheme in the ways we inform the public of any proposed service
changes or variations in accordance with our duties under section 11 of the
Health and Social Care Act 2001, which is available directly from the
HMSO website
www.doh.gov.uk.
Patient and Public
Involvement (PPI)
Patient and
Public Involvement (PPI) is a term used in the NHS Plan and refers to the
national agenda to establish systems that will support service users, carers and
community involvement in the development and planning of the NHS. For further
information visit the Department of Health website
www.doh.gov.uk.
The Commission for Patient and Public
Involvement in Health was set up in January 2003. It is an independent,
non-departmental public body, sponsored by the Department of Health. The
Commission’s role is to make sure the public is involved in decision-making
about health and health services in England.
Patient and public Involvement (PPI)
Forums have been established for every NHS Trust in England to facilitate the
continuous engagement of people and communities. The commission gathers
information on opinion from PPI Forums, channelled through its shared
information system in order to ensure that the bodies it reports to are acting
upon patients’ and the public’s views. The PPI Forums are currently under
review.
Gerry Molumby
Age Concern
Unit 2, 89 Humber Road,
Beeston,
Nottingham, NG9 2ET
Telephone: 0115 919 5820
Telephone: 0115 919 5820
Kerry Harper – Voluntary Services Manager
Nottingham University Hospitals NHS Trust
E Floor South Block
Queen’s Medical Centre Campus
Derby Road
Nottingham
NG7 2UH
Telephone: 0115 9249924 x 63404
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10. Regular
publications and information for the Public
Information regarding the business processes of the
Trust is detailed in Classes 2,3 and 4.
The Nottingham NHS website contains a large amount of information about local
NHS services and includes an electronic library designed to address the
information needs of patients, public and NHS staff.
The Trust publishes a variety of information on our website for example, how to
access our services, information about clinical conditions, self-help groups and
many other items of interest.
Information about how to contact the Trust and a telephone directory can be
found on our website at
www.nuh.nhs.uk.
If you do not have your own internet connection, it is
advisable to telephone the relevant department to ask them for the
information you require. Service numbers are listed in the telephone
directory, or, if you do not know the extension number of the department
you require, you can contact our Switchboard 0115 969 1169 for City
campus or 0115 924
9924 for the QMC campus and ask to be put through.
General information about
the NHS
Most of this information can be found on the Department of Health’s website
http://www.dh.gov.uk/.
Information about how to access the Trust’s services
Patient and visitor information, including a site map can be found at
www.nuh.nhs.uk
Information about clinical conditions
The National Electronic Library for Health and NHS Direct both provide on-line
access to health information and advice.
Other items of interest
The Trust produces a bi-monthly staff magazine, which includes a lively mixture of
news and features about activities on each of our campuses.
Please contact our Communications Department if you require further, general,
information about the Trust.
Contact:
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11. Complaints
The Trust aims to provide a high quality service at
all times. Sometimes things do go wrong and people will wish to complain and
have that complaint investigated. It is also useful for the Trust to have
people’s views, so they can be taken into account for planning for the future
and to improve services for the benefit of the whole community.
The Trust welcomes complaints, compliments, comments and suggestions about the
way in which we undertake our work. The Trust’s Complaints Policy and Procedure
follow the processes prescribed by law. The Trust is required to provide a
written acknowledgment of a complaint within two working days or receipt and,
whenever possible, a full response within twenty working days.
If you wish to make a complaint about the services provided by the Trust please
contact:
Tracey Rose
PPI Support Officer
Nottingham University Hospitals NHS Trust
C Floor
South Block
Queen’s Medical Centre Campus
Derby Road
Nottingham
NG7 2UH
Telephone: 0115 924 9924 ext 42319
Email:
Tracey.rose@nuh.nhs.uk
The Trust Board receives
regular reports about the Trust’s complaints and this information is accessible
within the Board papers published on our website (see above).
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12. Human Resources
Key Areas of responsibility
Overall responsibility for Human Resources lies with the Director
of Human Resources,
Daniel Mortimer
Director of Human Resources
Trust HQ
C Floor, South Block
Queen's Medical Centre Campus
Nottingham University Hospitals NHS Trust
Derby Road
Nottingham NG7 2UH
Phone: 0115 924 9924 ext 63016
The Director of Human Resources
is responsible for the human resources strategy, pay and reward policy and
personnel matters including medical staff and recruitment, staff training and
development.
Policies
Class 8 lists some of the policies the Trust has in place or is developing in
regard to Human Resources.
Equity and Equality
The Trust is an equal
opportunities employer and aims to eliminate all forms of discrimination.
Behaviour regarded as bullying, harassment or victimisation is not tolerated and
is dealt with in accordance with the agreed Trust procedures.
Managers ensure that every member of staff is treated fairly and equitably
whilst in the employment of the Trust, irrespective of their position or job.
Everyone is expected to treat his or her colleagues with respect and dignity at
all times.
Communicating with staff
The Trust has effective two-way communication/consultation processes that allow
staff to carry out their job effectively. Staff are encouraged to become members
of recognised trade unions and staff associations and are consulted on all major
issues affecting the Trust.
Managers are responsible for providing staff with information on matters
relevant to them and their role.
Staffs are encouraged to express their ideas and opinions and to share
information with both their colleagues and managers in an open and honest
manner.
We have a weekly, electronic, staff bulletin, which provides brief, up-to-date
information and Trust issues and to direct you to other sources of
further information, as appropriate. A bi-monthly staff magazine is also
published and made widely available.
Staff Involvement
The Trust endeavours to ensure that staff have the opportunity to participate in
all decisions which have implications for them, from major organisational change
to day to day decisions about how services are delivered. Managers ensure that
staff are involved in making decisions within their department/directorate.
Staff are expected to participate in the decision-making process when given the
opportunity to do so.
Quality of Working Life
The Trust is committed to providing more flexible and supportive working
practices, which recognise family and carer responsibilities. We respect
everyone’s right to make their own choices about the balance between work and
life and recognise that the emphasis will shift as individual circumstances and
careers develop. Managers will, wherever possible according to the needs of the
service, endeavour to promote a variety of working arrangements that offer staff
a choice, flexibility and greater individual control in their working life.
Staff are expected to be flexible and adaptable to changing circumstances based
on the needs of their colleagues and the necessity to deliver a 24-hour service
to patients.
Improving Working Lives (IWL)
The NHS plan makes a commitment to invest in NHS staff. It recognises that a
modern NHS must offer staff a better deal in their working lives. Improving the
working lives of staff contributes directly to better patient care through
improved recruitment and retention – and because patients want to be treated by
well motivated, fairly rewarded staff.
The IWL standard has been developed through consultation with staff, unions and
professional bodies. It describes the commitment expected from NHS employers to
create well-managed flexible working environments that support staff, promote
their welfare and respect their need to balance work and home life.
Learning, Education and Development
The Trust provides the necessary training, education and development to enable
our staff to carry out their job effectively and to assist them to develop their
potential.
Our Managers ensure that staff
are provided with regular opportunities to discuss their personal and
professional development needs and receive fair access to training, education
and development.
Our staff are expected to take
responsibility for their own personal development by taking full advantage of
all opportunities that are provided to them to enhance their skills, knowledge
and experience.
Paying our staff
The Pay Services section manages the processes involved in paying our staff. The
majority of staff who have pensions are contracted in to the NHS Pensions Agency
http://www.nhspa.gov.uk/
Health, Safety and Well Being
The Trust ensures that the health, safety and well-being of all employees are
not endangered whilst they are at work and provide services to support healthy
lifestyles for all staff. Any form of violence against staff is not tolerated
Managers have the responsibility for health and safety in the workplace and will
promote the services which are available to staff whilst in employment.
Staff are expected to take a personal responsibility for the health and safety
of both themselves and their colleagues and they are encouraged to maintain a
healthy lifestyle. Staff must at all times observe their personal duty of care
and relevant professional codes of conduct.
See Section 8, Policies and Procedures for information about our Health and
Safety Policies.
Recruitment
The Trust is an Equal
Opportunities Employer.
The Trust implements policies
to promote equality of opportunity for all staff regardless of race, ethnic or
national origin, disability, colour, sex, sexual orientation, age, religious
beliefs, creed and marital status.
All posts are considered for
job share.
Our vacancies are advertised on
our website at
www.nuh.nhs.uk.
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13. Communications
with the Press and Media Releases
The Communications Department is your main contact point for news about
activities and events taking place at the Trust.
The department is responsible for media relations, external communications and
supporting staff communications within the Trust. More information and details
of recent press releases is available via our website:
www.nuh.nhs.uk.
Contact:
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14. Environmental Information
In this class we will publish information about our
estate and land holdings and their uses.
Information about the NHS standards about the
Patient’s Environment is available from the NHS Estates website
If you require any information about our
Environmental Services please contact:
Please
contact the Director of Estates and Facilities
John Simpson
Director of
Facilities and Estates
Trust HQ
C Floor, South Block
Queen's Medical Centre Campus
Nottingham University Hospitals NHS Trust
Derby Road
Nottingham NG7 2UH
Phone: 0115 924 9924 ext 57110
E-Mail:
john.simpson4@nuh.nhs.uk
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15. This
Publication Scheme
In this class we will publish any changes we make to
this Publication Scheme, the criteria on which our information management
policies are made and a referral point for all enquires regarding information
management generally in the Trust. We will also publish any proposed changes or
additions to publications already available.
Cost of Information
For the most part, we will charge you only for hard copies or copying onto media
(e.g. CD ROM). Some information is available free of charge, but there may be a
charge for other information. The charges will vary according to how information
is made available. Charges are as follows:
-
Trust website (www.nuh.nhs.uk)
Information is free of charge, although any charges for Internet Service
provider and personal printing costs would have to be met by the individual
requesting the information
-
Single page printout from the website –
available free of charge from the relevant department listed in the scheme.
Please note, we will not provide print-outs from other organisation’s
websites
-
Multiple page printouts and archived copies of
documents that are not available on the website - there may be a charge to
cover the cost of retrieval, photocopying and postage. We will let you know
the cost and charges that have to be made in advance
-
Leaflets and brochures on services that we offer
are free of charge. A list is given in class 11
-
‘Glossy’ or other bound paper copies, CD Rom,
video or other media – a charge will be made for information in these
formats. Please email or ring the Executive Business Manager for further information
-
E-mail – information sent by e-mail will usually
be free of charge, unless stated otherwise. Where applicable, we will let
you know the cost and charges that have to be made in advance.
The charges will be reviewed regularly.
Copyright
The material available through this Publication Scheme is subject
to the Nottingham University Hospitals NHS Trust’s copyright unless otherwise
indicated. Unless expressly indicated on the material to the contrary, it may be
downloaded and reproduced without charge for personal use, private study,
research or in-house use. It must be reproduced accurately and not used in a
misleading manner. You must identify the source material and acknowledge
copyright status. None of the copyright items in this Scheme may be
re-published or copied to others, unless formal permission is obtained from the
copyright holder. Permission to reproduce material does not extend to any
material accessed through the Publication Scheme that is the copyright of third
parties. You must obtain authorisation to reproduce such material from the
copyright holders concerned. For HMSO Guidance Notes on a range of copyright
issues, see the Office of Public Sector Information website:
The Office of Public Sector Information does not sell legislation or any other
official publications. To buy copies of legislation or any other former HMSO
publications please contact The Stationery Office Ltd (TSO) Customer Services..
Telephone
0870 600 5522
email
write to :
TSO Orders/Post Cash Dept
PO Box 29
Norwich
NR3 1GN
Accuracy
Whilst we have tried to compile accurate information and to keep it updated, we
cannot guarantee that it is one hundred percent complete or correct
The information provided does not constitute professional advice and is subject
to change.
This Publication Scheme was first created in March 2006 and is reviewed
annually.
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