Nottingham University Hospitals - NHS Trust

INTRANET

Help us to treat you

Every year at Nottingham University Hospitals thousands of people fail to keep their appointments. If we have no warning, we can’t give the slot to someone else who really wants it.

This really matters to us. It is costly for the hospital and wastes staff time and resources. Most of all it impacts on the length of time others have to wait for their appointments.

If you cannot make your appointment, no longer need it or want to rearrange it, please let us know, giving as much notice as possible in order that we can give the appointment to another patient who is waiting.

Change your appointment

If you can't come to a clinic (outpatient) appointment at Nottingham University Hospitals QMC campus, Nottingham City Hospital campus or Ropewalk House for any reason you can do one of the following:

phone the clinic number on your appointment card between 08:30 and 16:30 Please have your appointment letter or card to hand as you will be asked for your hospital number.
use the online form to change or cancel your appointment. Please do not use this form unless there are at least two working days before your appointment date. If you are changing or cancelling with less than two working days notice, please contact the clinic direct.
Please check your appointment letter and if your appointment is for the new Nottingham NHS Treatment Centre you will need to contact them directly, rather than using this form which is only for appointments at Queen's Medical Centre and Nottingham City Hospital. The Treatment Centre telephone number is 01159 705 800.

Click here for the online appointment change form	Click here if it is an X-ray or radiology appointment.
	Click here if it is a nuclear medicine appointment

Once we have received your request to change your appointment we will contact you within three working days by the method you have selected on the form to agree a convenient date and time for your new appointment.

Once we have received your request to cancel your appointment we will cancel your appointment on our computer system. Note, if you choose to cancel, you will not be offered a new appointment.

Choose and Book at HealthSpace

With Choose and Book you can make, change or cancel an appointment online at HealthSpace. You do not need to open a HealthSpace account to use the Choose and Book service. Use the booking reference and password given to you by your GP when your referral was made.

Click here to go to HealthSpace and use Choose and Book to make, change or cancel an appointment.